Contact me in regards to developing a Best Practice assessment model that suits you and your short term business needs - ITIL, CMM, PRINCE2, COBIT, ISO20000, LEAN, AGILE, DevOps SIAM, Artificial Intelligence, TIPA and SFIA..... we incorporate all the relevant frameworks, methods and governance standards to give you the focus and results that you needPurple Griffon are a specialist ‘ITIL’ training and IT consultancy company based in the UK that provides accredited service management training across the UK, Europe and increasingly worldwide. We work with clients large and small to enable their employees to become ITIL qualified and knowledgeable in Service Management. Additionally our consultants can provide health checks and consultancy services to ensure that you and your organisation are working to 'Best Practices' as defined by the ITIL framework.Purple Griffon was established in October 2002, and has grown to be a leading supplier of IT Service Management training and consultancy resource. As well as running its own private and public training courses, Purple Griffon now supplies training and consultancy resource (consultants, trainers and course materials) to the majority of the general training providers working in the ITIL Service Management sector.Purple Griffon is committed to providing high quality training. It was the first company to be accredited by the Information Systems Examining Board (ISEB) for the ITIL v2 – v3 Managers Bridge, and will be amongst the first to provide the full suite of v3 intermediate training courses. Purple Griffon is also an accredited training provider with the itSMFi to provide ISO / IEC 20000 training courses, both for internal consultants and auditors.Specialties: Service Desk Management, Incident Management, Problem Management, Change Management, Configuration Management, Service Level Management, Capacity Management, Release Management, ITSCM, FMITS, Availability Management, ISO 20000, ITIL v2,v3,v2011, Prince2