Steve Bohn Email & Phone Number

Columbia, Missouri, United States

Enable sellers with education, tools, and assets to optimize client interaction, to strengthen relationships, to build pipeline, and to close deals.* Managed the development and maintenance of the US Sales SharePoint site which contains the US sales processes, education, tools, and other sales assets. This hub site hosts 30,000 visits and over 2,600 unique viewers every month.* Planned and executed six major US sales training events: two in-person and four virtual. The NPS scores for all events ranged from 70 to 87.5 (70+ is outstanding).* Developed and released a deal registration tool to over 1,000 US sellers. The tool reduced the registration data input by 55%, consolidated 18 separate registration forms into one workbook, and eliminated seller error notifications.* Created an advanced sales conversations course and trained and coached sellers on the design and delivery of sales conversations for their customers. The use of this sales methodology helped increase deal signings.* Directed the sales education and certification program for US sellers. Recorded requests, requested funding approval, planned and organized classes with vendors, and tracked completions. Trained and certified over 1,400 sellers over three years' time and met Kyndryl's partners' contractual certification requirements.* Appointed Kyndryl US Social Impact Ambassador. Logged over 600 volunteer hours and led Columbia, Missouri team to win $5,000 in grants for local nonprofit organizations.* Managed the global professions enablement framework project, rolling out over 29 courses and programs worldwide on schedule. Applied agile project management to successfully track and adjust over 50 project workstreams, as needed.

Columbia, Missouri, United States

Enabled sellers with education, programs, tools, and assets to optimize client interaction, to strengthen relationships, to build pipeline, and to close deals. * Planned and successfully rolled out training for Mastering the Virtual Sales Conversation methodology to over 500 sellers across all markets in the US and Latin America.* Developed and facilitated LinkedIn Personal Branding training for all US sellers. Increased the LinkedIn social selling index for all participants.

Columbia, Missouri Area

Successfully managed teams of US based and off-shore project managers for IBM Global Technology Services, Infrastructure Services. Supported US based IBM GTS outsourcing contracts with data centers around the world. Managed remote project team members in the US, India and Latin America. * Regularly met or exceeded account service level agreements for project management by completing projects on time and within budget.* Successfully coached and mentored staff that led to management promotions in both project and technical positions.* Consistently received higher than 90% favorable ratings from my direct reports when surveyed about my leadership effectiveness.* Developed and delivered Agile training to over 250 IT professionals in the Columbia, Missouri center. Delivered Agile training to delivery centers across the US and globally: in Argentina, China, India, and Canada.

Dallas/Fort Worth Area

Program Manager:Served in Vice President-level customer relations role for reporting and issues management. Executed full project life-cycle deployment of new global infrastructure platforms and services.* Successfully managed multiple portfolios of 50+ projects with a total contract value exceeding $10M.* Provided weekly portfolio status reports and facilitated weekly portfolio status meetings with client executives.* Handled project escalations and managed client relationships.* Mentored and coached project managers on project management methodology, leadership, and account procedures, processes, and tools.* Researched and developed a financial forecasting procedure that was implemented across the account, which enabled the client to more accurately plan and forecast their overall project budgets.Project Manager:* Successfully managed portfolios of 10-20 medium to high complexity projects.* Managed projects that ranged in team size from two to over 20 IBM, vendor and client resources with contract values ranging from $2K to over $1M.* Developed and maintained project plans using MS Project to consistently complete projects on time and within budget utilizing standard project management methodology.* Implemented change control and managed project financials.

Dallas-Fort Worth Metroplex

Provided operations and project management team leadership as a subcontractor to IBM, supporting the TIG Specialty Insurance Company outsourcing contract.* Oversaw team of 18 IBM application developers and subcontractors. Successfully handled production support for four major insurance applications and system enhancement projects. * Led project office with 24 project managers and system coders. Provided software and infrastructure project support across the account, including project estimation, project plan development and maintenance, plan execution, change control, testing and documentation.

Los Angeles Metropolitan Area

* Researched, developed, documented and implemented new workflow procedures for six Transamerica Insurance Group regional offices across the US.* Trained company new hires on workflow procedures in new regional office.

Mba, Business

Bachelor Of Science (Bs), Business, Management, Marketing, And Related Support Services