Experienced Board level executive with a demonstrable track record of achievement in both private and public sectors, developing strategy and innovative solutions to deliver key outcomes, increase value and meet customers needs. As Executive Director of a national regulator I transformed the core regulatory processes, ensuring all parts were robust, efficient and that standards applied directly contributed to the protection of the public. I also worked with stakeholders to raise business standards and developed a skills strategy to effect greater professionalism at an industry sector level. In this and other roles I have designed and led large scale business change, led digital transformation programmes, demonstrated keen commercial and negotiating skills, as well as leading large scale operations to deliver efficient and effective service delivery and customer service excellence.