Steve Moore Email & Phone Number

Greensboro, North Carolina, United States

1/2 time contractor providing account and knowledge management services. Focus on CRM, project management, sales cycle, lead generation, social media strategy and sales pipeline growth.

High Point, North Carolina, United States

1/2 time development and communications role.

112 E Washington St, Greensboro, Nc 27401

Worked closely with president to grow/scale IT support business and align marketing strategy with company vision. Manage day-to-day operations including sales/marketing, relationship management with key accounts, project management, customer service, financial reporting, and human resources. • Served as primary relationship manager for top 25 customers: understanding their unique needs, developed action plans, ensured customer retention, managed projects, and drove value• Consistently achieved a 15% annual growth target • Managed special projects involving programming, product launches, and start-up of new CRM (customer relationship management system) and payment portal• Served as Corporate Treasurer and Board Member/Director of the company

Winston Salem, North Carolina

Recruited as brand manager to: expand $42M annual national fundraising program, develop and grow U.S. field marketing team and re-vision customer contact centerCo-developed corporate social responsibility strategy and platform with agency partners. Led three teams, with line responsibility for 13 employees and 2 contractors. Managed $3.1M budget. • Achieved sales growth strategy of 5% each year ($2.1M annual sales growth)• Served as master of ceremony for North American annual meeting• Cultivated local, state and national partners, including Carolina Panthers, Kaboom, Victory Junction Gang, LeBauer Park, Greensboro Grasshoppers, Durham Bulls, MerleFest, National Association of Student Personnel Administrators (NASPA), National Education Association (NEA), Habitat for Humanity, North American Interfraternity Conference• Created marketing assets, wrote copy, and worked with creative team to build brand assets• Activated social marketing and fundraising programs for over 500+ locations and served as primary marketing liaison to over 50 U.S. franchise groups (235 shop locations)• Created, staffed and started-up hospitality call center which previously had been outsourced

Greensboro/Winston-Salem, North Carolina Area

UNIVERSITY of NORTH CAROLINA AT GREENSBORO (UNCG) 2005 - 2016Managing Director (2011-2016) – Collaborated with 20 community and corporate partners to envision, start-up and implement Degrees Matter!, a social and economic initiative to significantly increase the number of adults obtaining professional certificates and college degrees in a county-wide area with over 325,000 adult residents. • Secured $786,000 in grant funding for 3-year implementation from local, state and national investors including Lumina Foundation ($210,000); John M. Belk Endowment ($126,000); Community Foundation of Greater Greensboro ($85,000); Kresge Foundation ($55,000); NC Campus Compact/Corporation for Public and Community Service ($48,000); UNC-Greensboro ($247,000 in salaries); Lincoln Financial Foundation ($15,000)• Hired, managed and coached a team of 5 employees: Associate Director, Development Director, Program Assistant and AmeriCorps VISTA member• Launched program website, multi-tier marketing strategy, video/storytelling campaigns, and social media strategy• Managed relationships with six key higher education institutions as well as Community Foundation of Greater Greensboro, United Way of Greater Greensboro, and other partners • Created advisory board with representation from 20 organizations and a higher education council of six regionally accredited colleges; all partners signed common Memo of Understanding• Developed and retained employer partnerships with Bank of America, Cone Health and City of Greensboro• Responsible for P&L and administered a $350,000 annual budget. • Served as advisor and consultant to national member, nonprofit organization, The Graduate! NetworkDirector, Student & Career Affairs, UNCG School of Nursing (2007-2011)Associate Director/Academic Advisor, UNCG Bryan School of Business & Economics (2005-2007)

Greensboro/Winston-Salem, North Carolina Area

CENTER FOR CREATIVE LEADERSHIP, Greensboro NC 2000 - 2004Business Development Associate Developed and managed a $1.2M client portfolio of military, corporate and public-sector clients, including: U.S. Army, U.S. Navy, National Security Agency, Pfizer, GlaxoSmithKline, Ash Grove Cement and Oracle Corp. • Led client relationship management team to develop and implement client acquisition strategies for key clients• Initiated contact with potential and existing clients. Proactively developed and advanced new accounts and relationships that supported sales growth• Initiated contact with major clients. Partnered with appropriate subject matter experts to assess client needs and determine desired learning outcomes. Linked outcomes to enterprise portfolio for the client and sold ability to deliver outcomes by effectively articulating CCL’s value proposition• Collaborated with CCL faculty to negotiate design and delivery with clients within established guidelines• Built and managed a robust pipeline from lead/prospect identification through contract

Managed digital photography services for online retailer, focused on furniture and fashion industries.

Winston-Salem, North Carolina, United States

Marketed digital printing products and commercial printing and packaging to large area companies such as Reynolds America, Skybox, Long Haymes Carr Lintas, Coyne Beam, Trone Advertising, Wachovia, etc.

Bachelor Of Science - Bs, Communications Media

Activities and Societies: Aho Rugby ClubPhotography minior

Master Of Education - Med, Higher Education/Higher Education Administration

Bs, Communications Media

Activities and Societies: Aho Rugby Club

Med, Higher Education Administration

Activities and Societies: -NACADA (National Academic Advising Association)