- Oversees ERP master data management, ensuring data accuracy, consistency, and governance across all systems.- Develops and maintains advanced Excel-based reporting solutions using Jet Reports to enable data-driven decision-making.- Designs and manages comprehensive ERP training materials, supporting user education and system proficiency.- Oversees automated testing and training programs, driving efficiency and ensuring reliability within ERP operations.- Leads system enhancement initiatives, including requirements gathering, solution design, implementation, and post-deployment support.- Serves as the primary point of contact for resolving ERP system issues and implementing internal solutions to maintain operational continuity.- Partners with departments to develop tailored ERP solutions that align with business needs and objectives.- Facilitates cross-departmental collaboration to ensure seamless ERP adoption and continuous improvement.- Cultivates and manages productive relationships with vendors, ensuring effective collaboration, timely support, and alignment with organizational goals.- Focuses on optimizing and automating processes to enhance the end-user experience and drive operational excellence.