Steven Angle Email & Phone Number

Jacksonville, Florida, United States

Directly supervised daily operations of Adjusters and Coordinators in the Claims Department. Monitoring team workload and efforts based on levels of importance and urgency. Duties include: - Maintains a working knowledge of relevant regulations such as the United States Transportation Command’s Liability & Business Rules and Tender of Service, ensuring compliance among the team.- Participate in strategic planning huddles with multiple departments to plan and execute needs of organization.- Monitors the claims team daily and weekly workload. Prioritizing efforts based on level of importance. - Oversee and authorize transfer of funds within the claims process. - Manages, researches, and resolves complex customer communications, concerns, conflicts, and issues. - Deescalate different agent and customer situations, resolving concerns while meeting organizational goals.- Manage direct team of 10-12 Claims Adjusters and Coordinators time reports, adherence and attendance. To include preforming interviews, onboarding tasks, promotions, and termination activities. - Audit and review adjusters claims, locating and preventing discrepancies that would result in thousands of dollars in loss of revenue monthly.- Organized and presented weekly, monthly, and annual training sessions to develop team and grow capabilities of the department.- Adjudication and processing of claims.

Jacksonville, Florida, United States

Directly lead team to complete federal contracts for United States Navy ships and submarines and insuring job completion within budget, to meet customer’s satisfaction within the standards and regulations set. Duties include: - Fabricate, Fit, and Weld projects to required specifications shown on blueprints/stated within NAVSEA Standards.- Attended meetings and helped structure planning process including estimation, bidding, and resourcing specific material and tools needed to complete large scale federal defense contracts.- Perform quality inspections on all projects prior to transfer or installation ensuring readiness of the fleet and mission success.- Manage personal on overall performance and knowledge of applied tasks and skills.- Conducted Training, Inspection, and Investigations on OSHA Safety Standards within the workplace and in the field.

Jacksonville, Florida, United States

Support the Restaurant Manager to run required restaurant, kitchen, and payroll requirements.Duties include: - Manage cooks and severs in daily tasks to prepare the restaurant for operating hours. - Tracked personnel hours, wages, and tips with proper bookkeeping. - Oversaw all food safety checks to safeguard from contamination.- Tracked and confirmed that all incoming food deliveries matched invoices and receipts.

United States

Conduct Force Protection, Anti-Terrorism, Area Security, and Police Investigative Operations. Specializing in Protection, Mobility, and Security OperationsDuties include: - Perform duties as a Law Enforcement Officer such as 911 Response, Traffic Enforcement, and Military Installation Security. - Managed 9 to 12 personnel in all aspects of the unit and required soldier tasks.- Provided Weekly, Monthly, and Annual Training to ensure proficiency, safety, and improvements of the soldiers I lead.- Built relationships with residents while on patrol, served the community and worked to solve problems for people in need.- Planned and executed protection of Executive Level DoD Leaders and Assets to ensure their safety and mission success.- Conducted basic clerical duties such as the filing of documents and folders, scanning, making copies, printing labels, etc. to ensure standards.