Steven Botts Email & Phone Number

Ashburn, Virginia, United States

• Advanced Diagnostics & Troubleshooting: Expertly performed in-depth diagnostics on servers and network devices, resolving complex issues escalated through the Jira ticketing system.• Proactive Monitoring: Continuously monitored data center infrastructure with advanced tools, swiftly detecting and addressing hardware failures, network disruptions, and environmental factors to ensure minimal downtime.• Network Connectivity: Specialized in diagnosing and resolving physical layer network connectivity issues, ensuring optimal network performance and reliability. • Hardware & Configuration Management: Seamlessly executed hardware replacements, upgrades, and configuration management, maintaining peak system performance and supporting scalability efforts.• Documentation & Reporting: Maintained detailed records of diagnostic processes, solutions, and outcomes, enhancing knowledge sharing and process optimization.

Virginia, United States

Professional Achievements:1. Proactive Data Center Monitoring:Continuously monitored data center infrastructure for signs of hardware failures, network issues, and environmental factors with attention to detail.Utilized advanced monitoring tools for early detection, minimizing downtime, and optimizing system performance.2. Swift Problem Resolution:Responded promptly to alerts, demonstrating a rapid and effective diagnostic process to identify root causes of issues.Implemented solutions efficiently, leveraging a robust technical skill set to minimize downtime and maintain uninterrupted operations.3. Hardware Maintenance and Upgrades:Executed seamless replacement and upgrades of hardware components, ensuring optimal system performance.Meticulous hardware management and hands-on troubleshooting approach.4. Configuration Management Proficiency:Demonstrated proficiency in utilizing cutting-edge configuration management tools for streamlined server management.Implemented and maintained configurations systematically, ensuring consistency across servers for efficient scalability.5. Comprehensive Documentation:Maintained meticulous documentation of data center configurations and procedures.Documentation encompassed hardware specifications, configurations, and procedural guidelines, serving as a valuable resource for troubleshooting and upgrades.Technical Skills Utilized:Monitoring Tools: Employed industry-leading tools for real-time data center surveillance.Hardware Management: Executed replacement and upgrades of hardware components, including hard drives, memory, network cards, and more.Configuration Management: Utilized advanced tools for streamlined server management and consistency.Documentation: Maintained comprehensive documentation for reference and knowledge sharing.

Beltsville, Maryland, United States

-Manages inventory tracking system to record deliveries, shipments and stock levels. -Evaluates deliveries, shipments and product levels to improve inventory control procedures.-Analyzes daily product and supply levels to anticipate inventory problems and shortages

Virginia, United States

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors. • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles. • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors. • Operated pallet jack to transfer inventory to and from target destinations. • Processed incoming shipments upon package receipt by scanning boxes and envelopes. • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

Oxon Hill, Maryland, United States

• Receive and store supplies. • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. • Sort and remove trash, placing it in designated pickup areas. • Sweep or scrub floors. • Place clean dishes, utensils, or cooking equipment in storage areas. • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

Bowie, Maryland, United States

• Move heavy furniture, equipment, or supplies, either manually or by using hand trucks. • Requisition supplies or equipment needed for cleaning and maintenance duties. • Notify managers concerning the need for major repairs or additions to building operating systems. • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees. • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications. • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. • Service, clean, or supply restrooms. • Train new team members • Provide team members with proper park knowledge for the day

Bachelor'S Degree

Education record