• Providing exceptional customer service to our Fantasy Sports users• Creating custom email responses that directly address a user’s question or concern • Chatting with users to help answer their questions in a quick, efficient manner• Monitoring/Reporting issues that may arise• Creating Bug tickets to fix technical issues.• Checking stats and addressing scoring questions a customer may have• Providing an understanding of our product to users• Updating league settings… Show more • Providing exceptional customer service to our Fantasy Sports users• Creating custom email responses that directly address a user’s question or concern • Chatting with users to help answer their questions in a quick, efficient manner• Monitoring/Reporting issues that may arise• Creating Bug tickets to fix technical issues.• Checking stats and addressing scoring questions a customer may have• Providing an understanding of our product to users• Updating league settings and adjusting scoring as needed• Answering between 50-200 Email/Chat Support cases.• Typing 80 WPM• Educated in Sales Force• Trouble shooting members requests to fix problems. Show less

Highly motivated Assistant manager in a growing company and career field . I handle the day to day operations of portable moving/storage branch located in Glen Burnie , MD . Covering Maryland , DC, Delaware , Pennsylvania and Virginia .

Supervised warehouse day to day operations, pulling customer orders, loading/ unloading company vehicles. Responsible for making sure CSR trucks were ready to go for the next days deliveries.