• Ownership of multiple accounts to meet customer expectations and maintain best practices in the industry• Directly manage electrical warranty projects utilizing a fleet of 120+ nationwide electricians• Coordinate with customer’s warranty engineers, contractors, and onsite personnel LED upgrades/retrofits, troubleshooting emergency power systems/start ups, and other various electrical repairs• Report weekly and monthly forecast in order to stay within budget for end of fiscal year projections• Establish and build relationships with customers in order to drive revenue and seek additional opportunities• Execute electrical projects in hospitals, sports complexes, power plants, and other various locations• Attend three to four meetings per year with clients across the nation to explore new opportunities and further improve processes

• Coordination of projects for a major Fortune 100 company to ensure stores meet life safety requirements and NEC code regulations• Manage material delivery, field employee kick offs, dispatching, equipment rentals, and helper acquisition • Provide support on Wachter conference line where field employees call in to provide updates, check on/off projects, as well as troubleshoot issues • Develop estimates for projects that require a proposal to perform work• Ensure field employees follow all OSHA and DOT regulations • Implement procedures for 2nd/3rd shift employees in order standardize processes for the nightly work flow

*Serve in-store customers with advice on supplements/equipment and handle transactions*Order/Receive replacement parts by contacting vendor or placing orders online
*Developed a product based website for selling supplements, accessories, and equipment online
*Handle general troubleshooting involving QuickBooks, Outlook, and server issues*Perform general delivery for residential homes and commercial installations

*Performed all clerical/computer related activities, including setting up resume files, and e-mailing letters to prospective candidates and companies. *Sent invoices as placementswere made via email or fax*Worked with owner to develop company logo and online forms*Gained knowledge as to recruiting techniques

Performed warehouse setup which included organizing furniture by groups and modelnumbers* Delivered and set up appliances, bedroom suites, and living room furniture. * Provided customer service to address any problems or questions from the customers