Steven Burris Email and Phone Number
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Steven Burris is a UX Researcher at User Research International. He possess expertise in research, management, qualitative research, customer service, user experience. Colleagues describe him as "Steve has been an invaluable member of our team, consistently demonstrating not only a deep understanding of user experience research but also a remarkable level of commitment and support to the overall success of our projects. One of Steve's standout qualities is his unwavering willingness to go above and beyond in order to ensure the success of our projects. His dedication to delivering high-quality research insights is evident in the thoroughness and depth of his work. Steve consistently goes the extra mile, ensuring that every aspect of the user experience is thoroughly examined and understood. Beyond his technical expertise, Steve is an exceptional team player who actively works towards fostering a collaborative and inclusive work environment. He is always ready to offer support to his colleagues without hesitation, creating a sense of camaraderie within the team. Steve's approachability and openness make him a go-to person for any questions or concerns, contributing significantly to the overall positive atmosphere in the workplace. One of the outstanding initiatives Steve has taken is the organization of weekly 'lunch and learn' meetings for our team. These sessions, led by Steve, not only serve as a platform for continuous learning but also as a means to bring our team together. Steve's ability to lead these meetings with and to introduce new and relevant topics showcases his commitment to the professional development of the team. Steve’s exemplary work ethic, supportiveness, and leadership skills make him an invaluable asset to any project or team. I wholeheartedly recommend Steve as a UX Researcher and am confident that he will continue to excel in all his future endeavors."
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Ux Researcher 2User Research International Apr 2022 - PresentRedmond, Washington, United States➢ Designing and executing Qualitative UX Research studies for a large arrangement of Cloud Computing Companies and products➢ Working with key stakeholders from multiple companies, including product managers, designers, researchers, and marketing executives to produce research results to help inform companies to make key product decisions. ➢ Responsible for the research process end to end, including client/stakeholder management, participant screening, scheduling, moderating sessions and crafting reports based on a wide range of topics.➢Familiar with a wide arrange of Research methodologies, including benchmarking, qualitative interviews, and AB testing.➢ Recording relevant participant feedback through comprehensive not taking, transcribing videos, and creating highlight reels -
Ux ResearcherGoogle (Contract Via Collabera) Dec 2019 - Dec 2021Seattle, Washington, United States➢ Designing and executing Qualitative UX Research studies for new and existing products for Enterprise level customers➢ Working with product managers and designers for products with limited to no previous research support➢ Developing and enforcing administrative processes for research team, including legal requirements, research material storage,and research tool management➢ Responsible for developing or aiding in the development of unmoderated user tests (UsetTesting) across all product areas➢ Supporting the research team across all UXR studies, including developing screening material, assessing participantqualifications, and coordinating Video conferencing for remote research with Enterprise level customers➢ Recording relevant participant feedback through comprehensive not taking, transcribing videos, and creating highlight reels
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Ux Research AssistantFacebook Reality Labs (Contract By Filter Llc) May 2019 - Nov 2019Redmond, Washington, United States➢ Recruiting, scheduling, and running participants for multiple user studies➢ Creating marketing materials and leading recruiting efforts both in person and virtually.➢ Developing and designing Quantitative research for perceptual audio in the AR/VR space➢ Aiding researchers by offering comprehensive notes based on user feedback, including qualitative feedback and qualitativemetrics such as time trials➢ Programming and Administering Qualitative feedback surveys through Qualtrics both pre and post study➢ Handling confidential user information and acting as a Data Custodian in order to keep participant data secure and increasingefficiency of user study databases➢ Aiding in sprint planning to help prioritize ongoing research efforts based on current needs➢ Issuing gratuity payments to participants and maintaining accurate counts of incentive inventor
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Ux Research Operations Analyst/TechnicianGoogle Inc (Contract Via Zenith Talent) Jun 2016 - Jun 2018Seattle, Washington, United States➢ Oversaw logistics for research operations for countrywide data collection for UX research in 6 different sites. Designing andadjusting field study protocols, training and aiding site leads in study operations➢ Led weekly meetings with program and site leads to assess quality of data collected by field operators and make changes tooperations based on remaining data requirements➢ Recruiting for user studies with internal and external participants designed to promote fairness for underrepresented groups in AIacross Google products➢ Created bi-weekly research reports on study status for upper management, including number of participants, quality of data, andprogress in collection goals for various statistics, including participant details (gender, age, ethnicity, etc.) and activity data(family/social, indoor/outdoor environment, lighting conditions, etc.) and suggesting new studies to move the product forward➢ Managed group of over 200 ongoing internal participants; including creating screener questionnaires and running recruitmentdrives to find participants that were similar to potential customers, onboarding participants to offer guidelines on device use, anddesigning exit surveys to collect qualitative data to improve research processes and product design.➢ Improving overall product satisfaction from end users by a factor of 20% over the course of 18 months by implementing productstrategy changes based on UXR study findings.
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Field Research Team LeadMicrosoft (Contract Via Insight Global) Jul 2014 - May 2016Redmond, Washington, United States• Led research team in the field. Responsible for training, scheduling, and overseeing teams of moderators.• Responsible for accurately documenting and reporting research metrics• Worked closely with developers to develop experiments based around machine learning.• oversaw study goals and scope, and developed methods of attaining far reaching goals• Responsible for communicating experiment changes to other researchers. And adapting to constantly changing requirements• hands on experience with new technology, including wearable AR and VR devices
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Ux Research Field Research Assistant/CoordinatorMicrosoft (Contract Via Teksystems) May 2013 - Mar 2014Redmon, Wa• Aided in designing and running usability studies focused on machine learning• Recruited and scheduled participants in person and over email• Ran studies in both laboratory and field settings• Ability to clearly and concisely give directions for complex tasks• Experience in working with participants aged from 3 years to 70• Experience in data entry• Ability to calmly work in high stress situations• Able to adapt to a quick changing environment• Experienced in working with several different development teams in order to allocate resources to achieve best results for all• Worked extensively with Microsoft office as well as a wide variety of in office tool
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Playtest Moderator/Ux Research AssistantMicrosoft (Contract Via Corestaff) Jan 2010 - Jan 2012Redmond, Washington, United StatesSuccessfully moderated playtest sessions for a wide variety of game typesCommanded authority from groups consisting of up to 20 participants while maintaining a pleasant and unobtrusive atmosphereWorked well with children and families as participantsWorked with and updated recruitment database regularly Recorded research notes daily in a clear and concise mannerMaintained and updated gratuity inventoryExperience in video clipping/editing, data entry, and coding quantitative and qualitative dataMaintained a calm demeanor in a constantly changing working environmentExperience with working with participants 1on1 as well as in large groupsWorked well in both independent and group environments Worked extensively with Microsoft office software (Word, Excel, PowerPoint, Outlook)
Steven Burris Skills
Steven Burris Education Details
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Psychology
Frequently Asked Questions about Steven Burris
What company does Steven Burris work for?
Steven Burris works for User Research International
What is Steven Burris's role at the current company?
Steven Burris's current role is UX Researcher.
What is Steven Burris's email address?
Steven Burris's email address is sb****@****hoo.com
What is Steven Burris's direct phone number?
Steven Burris's direct phone number is +150344*****
What schools did Steven Burris attend?
Steven Burris attended Western Washington University.
What skills is Steven Burris known for?
Steven Burris has skills like Research, Management, Qualitative Research, Customer Service, User Experience.
Who are Steven Burris's colleagues?
Steven Burris's colleagues are User Pc, Kathryn Cornnell, Lori Skupa-Davis, Alexis Foy, Jonathan Wagner, Christina Jugovic, Jim Young.
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