* Responsibility to lead implementation efforts of Xerox large scale, ($50M-$200M), multifunction enterprise refresh projects at Fortune 500 and Government entities. These projects are national in scope and * My role is to manage multiple teams of Implementation Coordinators working with the Xerox Sales organization to implement all aspects of the equipment refresh.Once the project deliverables have successfully been met, the day-to-day contract management transitions to the local Xerox Sales and Services teams. * My responsibilities include working cross functional with Xerox and Partner Teams to: Validate client location requirements; Equipment order tracking; Configuration of devices; Coordinate delivery logistics including: equipment delivery, placement and installation. Inventory tracking, removal of old equipment, including removal and logging hard drive removal and confirmation from client’s security and insure each device is properly installed on the client’s network. * Additionally, I am responsible for data management, daily reporting and upload to device tracking software for service and billing. Order management; to anticipate and track inventory shortages, accuracy of orders, and proper processing of orders to ensure proper close out for billing.

* Responsible to improve Xerox Services on-site teams’account revenue and client satisfaction. * Support Xerox Account Managers to evaluate their on-site Services Teams’ offering and to assess new opportunities to generate account revenue. To help Account Managersoptimize delivery of contracted services and help the account team ensure Xerox brandloyaltyat the account. Coordinate promotional events by the account team to advertise Xerox Services and help develop client specific promotional videos and brochures.

* Responsible for project management and delivery ofassigned client on-site digital imaging and conversion projects. Coordinationof day-to-day project delivery at Xerox’ Morton Street Imaging Center in NYC where large paper to digital conversion projects were performed.I led the software development team contracted to create an inventory and workflow process software to track project inventory through each stage of the project. Wrote technical manuals and trained team members on how to use the workflow software. Led team efforts to organize and catalog client project documents for shipping to the Imaging Center.. Oversaw team effort to prepare documents for imaging, imaging, quality control, indexing, and preparation of final deliverable product to clients. * In 2009 the Imaging Center received ISO/20001 IT and Security Certification. I was responsible for supporting the team in developing and documenting hundreds of work processes and procedures in preparation for the certification audit.

• Maintained and administered student information database• Created state and federal reports containing confidential student information responsible for millions of dollars in aid and projecting future growth.• Coordinated and conducted a series of training classes for district and state software programs.