Chad Townsend Email & Phone Number

Baton Rouge, Louisiana, United States

Port Allen, LA

• Managed all aspects of Data Analytics for the company, our customers, and our vendors. This included but was not limited to market analysis, sales results, item movement and account profitability.
• Established performance metrics to track progress and success of initiatives.
• Analyzed industry trends to inform our customers as to which items they should stock in their stores to maximize their profitability.
• Generated and reviewed financial statements, sales reports, and other performance data to measure productivity.
• Monitored contract compliance across approximately 40 vendor programs for a various combination of our 500 accounts.
• Managed numerous rebate programs that generated revenue for our company as well as our customers. This resulted in over $250,000 annually.

Memphis, TN

• Member of the executive team with direct oversight of Direct Store Delivery (DSD) operations with over $300M in annual retail sales. Managed and executed all apparel, beverage, and consumable programs shipping directly.
• Maintained contract compliance with vendors, Merchandising, and Store Ops. By making sure contracts were followed, back-end fees were consistently secured. As contract terms varied; revenue collected varied monthly.
• Networked with Legal, Store Ops, Merchandising, Finance, and IT to ensure success of programs; department collaborating allowed teams to work cohesively.
• Executed roll out of new DSD programs; coordinated exit strategies for discontinued DSD programs; and, facilitated recalls of both DSD and warehouse programs. By testing each program, programming and process defects.
• Member of a management team that traveled throughout the chain training new managers on how to efficiently manage DSD programs while increasing profitability and growth.
• Created a training manual for Managers with directions on how to run their DSD department; allowing for uniformity in training fellow Managers or their own employees. Savings averaged $1k per day per store engaged in.

Memphis, TN

• Managed all permanent price changes for over 40 departments. Processed permanent and promotional pricing for tobacco and DSD beverage programs. Maintained a balance between private label and national brand retails.
• Optimized retail pricing using PriceStrat via KSS. Retail analysis often changed to generate additional profit or move more units, depending on the need of the category.
• Conducted competitive price shops on all categories both in-house and through third party vendor. Price shops compared retails to the top three competitors to make sure inventory was not only priced right for profit.

Memphis, TN

• Brought onboard to establish and manage the pricing department. Analyzed retail sales, created pricing processes, and purchased software to optimize retail pricing. Collaborated with Merchants and their Vice Presidents.
• Ensured cost accuracy, presented cost revisions, updated the pricing history database, and responded swiftly to market conditions.
• Composed and presented monthly pricing analysis report for Executive Management.
• Realized 5-25% profitability increase by implementing PriceStrat (KSS) in over 40 departments.

Memphis, TN

• Collaborated with IT creating and editing various programs used to enhance the DSD division. Tested and reviewed new DSD programs before implementation in stores.
• Reduced shrink 15% and improved vendor receiving process by conceiving and implementing a receiving process for all DSD shipments.
• Implemented a new process (SoftGrocer) for receiving all DSD shipments to 600 stores.

Clinton, MS

Bachelor'S Degree, Business Administration

Associate Of Arts (A.A.), Marketing/Marketing Management, General