Steven Chen Email & Phone Number

Led a $250 million AWS cloud deployment strategy for fintech applications, strengthening digital transformation across regions. Spearheaded a pilot for third-generation product development technology for a $10 million payroll service in the U.S., Mexico, and India. Successfully launched a $5 million credit card portal for Citibanamex, driving increased digital penetration. Additionally, explored monetization opportunities in blockchain use cases, further driving innovation and technology-driven growth for the organization.

United States

Managed increasingly efficient operations across Singapore, India, and China with an annual budget of $5M, successfully building teams from the ground up in both China and India. Ensured the highest training standards and motivation for a team of 45 employees. Led the technical rollout and profitability of new and existing products, ensuring 24/7 support availability in all service countries. Maximized system utilization and improved business user productivity, reducing maintenance and operational costs. Simplified vendor management through remote oversight and exclusively managed global fraud detection technology across 45 countries, establishing industry-first standards at Citibank.

Designed and Developed for Fraud monitoring and Detection system for Acquiring business and implemented for all acquiring countries (14). Highlights of the system: First of its kind to Citigroup, supports multilingual screens and real time monitoring for Merchants and Cards (Both on us and off us)Similarly Enhanced issuing Fraud monitoring and prevention tool and implemented for 45 countries

Jersey City, New Jersey, United States

System study for Dividend and Interest Module for Merrill Lynch

Shanghai, China