Steven Collinge Email & Phone Number

Enid, Oklahoma Area

● Proactively network in the community to increase membership and diversity. ● Develop community relationships leading to increased branch revenue.● Coach and develop branch staff through mentoring resulting in promotions and growth opportunities.● Oversee staff in operations in account management, customer service, loans, and other bank functions.● Create, implement, and maintain high standards to ensure compliance with federal regulation and bank operational policies.● Loan applications, customer follow-up, and loan closing.● Typical branch manager opportunities.

Enid, Oklahoma Area

● Reduced labor cost by 5% by optimizing employee schedules.● Decreased food cost by 8% by changing food preparation and management.● Increased Overall Satisfaction (Guest Survey) by 24% through training and leading by example.● Utilized Business to Business sales to increase revenue opportunities and establish a strong foothold in the community.● Responsible for making and adhering to an annual budget.

Oklahoma City, Oklahoma Area

● Achieved 2016 Sales Manager of the Year.● Developed and oversaw 16 front-line agents, training them to provide an exceptional client experience.● Oversaw every aspect of my agent’s daily functions including one on one coaching, reviewing payroll, agent productivity, ensuring a positive approach on all changes, and maintaining detailed reports.

Loveland, Co

● Achieved high sales percentage with a consultative, value-focused customer service approach.● Recommended, selected, and helped locate merchandise based on customer needs and desires.● Provided in-depth analysis of issues concerning the Electronics’ performance and company rank.

Bachelor Of Organizational Leadership, Human Resources Management/Personnel Administration, General

Associate'S Degree, Business Administration, Management And Operations, 3.7

Electives were Business focused: Microsoft Office, Business Law, Accounting, Business Communications, Micro & Macro Economics

Diploma, Regular/General High School

Activities and Societies: Football, Student Leadership, Theatre Arts