Focused and detailed oriented; works independently; creative thinker; excellent customer service and communication skills; reliable, self-starter; effective time management; timely responses to phone calls and emails; adapts well to change and fast paced environments; team player; teacher; eagerness to learn; pleasant disposition; available to colleagues for support and encouragement; aggressive and assertive when needed; eager to secure a position in the telecom industry where I can supply superior customer service to my clients.