Customer Service Representative
Currentprovided sales & technical leadership to customer service and production personnel interacting with outside sales and customers for a full line distributor/fabricator of conveyor belting and power transmission products. Prepared quotes and followup to maximize quote to order ratio, monitored outside purchasing activities,managed optimal inventory levels, provided engineering support to outside sales staff interacting directly with customers daily, monitored fabrication procedures for efficiency making improvements to maximize production and maintain quality standards. Responsible for resolving accounts receivable issues, recommend long/short term goals for improvements to overall branch operations and profitability.