Technical Support Specialist
Current- Coordinated visual, audio, and text to generate military post training presentations.
- Collaborated with customers to tailor presentations to best suit their training needs.
- Provided live technical support to air, surface, and subsurface controllers by managing common operational picture and radio frequencies.
- Performed testing and feedback to software engineers and developers for future networks and data handling programs.
- Leveraged scripting to increase presentation generation efficiency and enhance live customer support.