Technical Support Specialist
CurrentCoordinated visual, audio, and text to generate military post training presentations.• Collaborated with customers to tailor presentations to best suit their training needs.• Provided live technical support to air, surface, and subsurface controllers by managing common operational picture and radio frequencies.• Performed testing and feedback to software engineers and developers for future networks and data handling programs. • Leveraged scripting to increase presentation generation efficiency and enhance live customer support.