Steven Dillon Email and Phone Number
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ABOUT MEHi, I'm Steve, a PM with 15+ years working on large scale business transformation. I started my career in engineering which helped me understand the inner workings of complex IT systems and I then progressed into project and programme management. I'm very comfortable with technical delivery but also equally passionate about business change - working closely with business functions to ensure they reap the benefits of new technology coming their way. Throughout my career I've managed to forge a reputation as someone who 'knows how to get things done' – as such, I'm regularly assigned to lead highly critical and highly visible projects within organisations. The majority of my experience is in Telecoms but I have also managed projects in Media, Events & Travel. AREAS OF KNOWLEDGE- Telecoms (vendors, operators, MVNOs)- BSS, OSS, CRM, Billing, ERP- Core Network, SMSC, EIR- Business Change + Technology Adoption- SDLC- Agile Project Delivery (SCRUM + Kanban)- Go-To-Market- Change Plans, Impact Assessments, TOM, Training, Comms- Business Process Mapping + UAT- PMO- Data Migration + Cutover- Website Design, Build, Test- Digital Transformation- SEO, PPC, Email Marketing- Leading Strategic Business InitiativesPM EXPERTISE- Full E2E project / programme management (technical + business change)- Project initiation / kick-off- Robust and reliable planning - critical path, dependencies, risks, issues- Building and managing multidisciplinary project teams- Effective governance (roles/responsibilities, stand-ups, reporting etc…)- Change management processes- Clear & consistent communication- Vendor selection + management- Establishing and chairing project boards- Stakeholder engagement + sign offWHAT CAN I BRING TO YOUR ORGANISATION?Here’s some of the ‘personal qualities’ I bring to the table.- Comfortable in technical and business roles and good “bridge” in between- Clarity of thinking and able to put structure around disorder- Laser-like focus on what’s important (and what’s not)- Strong on project governance. Light touch, but effective- Open, honest & plain spoken. Quick to build trust with project teams & stakeholders- Bringing people together and helping reduce inter-team conflict- High degree of ownership & responsibility- Resilient, proactive & always seeking solutions to (inevitable) roadblocks- Finding a way to “get things done”INDUSTRIESTelecoms, IT, Media, Events, Travel, EcommerceCURRENT STATUSSeeking new role – project manager, programme manager, business change manager
Sportpursuit
View- Website:
- sportpursuit.com
- Employees:
- 77
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Business Change Programme Manager (Brexit)Sportpursuit Oct 2020 - PresentLondon, England, United Kingdom• Led Ecommerce company through Brexit, including significant changes to core operating model• Managed overall Programme incorporating workstreams for tech, operations, finance, legal, sales, marketing, BI and customer services• Reported directly to CEO/CFO and formed programme board of exec level sponsors • Managed multiple 3rd party suppliers across different countries• Delivered smooth, well communicated change resulting in positive business adoption -
FounderOther Way Round Travel Nov 2017 - Aug 2020• Adventure travel company running small group trips to Latin America• Launched company as solo founder• Developed B2C sales channel from scratch• Project managed new website design, build & test• Created go-to-market plan and led all activities through to successful commerciallaunch
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Business Readiness Programme ManagerReed Exhibitions Mar 2015 - Oct 2017London, United Kingdom• Led business change & adoption workstream of £50 million IT replacement programme• Implemented Salesforce, Oracle EBS and Eloqua for 1300+ users• Managed a team of 11 – including 4 PMs, 4 SMEs, 2 BAs & 1 Training Manager• Coordinated a wider change network of 20 additional BCMs / SMEs, 5 Business Sponsors(all board level) and a Communications Manager• Thoroughly prepared business community for successful technology adoption - user acceptance testing; processes & workarounds; high quality training; clear & consistent communication -
Programme ManagerTruphone Aug 2012 - Mar 2015• Delivered a variety of business transformation programmes• Regularly assigned to lead company #1 priority initiatives• Line managed 4 project managers and matrix managed cross functional teams of 50+• Responsible for full end to end delivery including technical, business change and go-to-market• Launched Truphone as MVNO in Hong Kong, Netherlands, Germany, Poland and Spain –doubling the company footprint -
Project ManagerInmarsat Apr 2010 - Aug 2012London, United Kingdom• Implemented multiple IT projects, predominantly BSS focused• Managed cross-functional project teams of up to 15 direct reports (business analysts,developers & testers)• Assigned to take over failing multi-million pound billing system upgrade and turned it aroundby galvanising project team and introducing new (more effective) project governance• Led first ever Agile project delivery which became model for all future projects withincompany (which had historically taken a waterfall approach)• Successfully delivered data migration and infrastructure projects on large scale BSSreplacement programme -
Solutions ArchitectRedknee Jul 2007 - Mar 2010Reading, United KingdomLead solution architect for CRM and Billing system replacements at a number of key strategic customers including Inmarsat, BTC Botswana and O2 UK.
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Technical ConsultantAirwide Solutions Jan 2005 - Jul 2007Reading, United KingdomResponsible for installing, integrating and testing SMSC and EIR products for customers worldwide including Vodafone UK, Vodafone Albania, Vodacom South Africa and T-Mobile Hungary.
Steven Dillon Skills
Steven Dillon Education Details
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Electronic And Electrical Engineering With Business Studies
Frequently Asked Questions about Steven Dillon
What company does Steven Dillon work for?
Steven Dillon works for Sportpursuit
What is Steven Dillon's role at the current company?
Steven Dillon's current role is Project Manager | Programme Manager | Business Change – cutting through the noise, bringing people together and making things happen!.
What is Steven Dillon's email address?
Steven Dillon's email address is st****@****ail.com
What is Steven Dillon's direct phone number?
Steven Dillon's direct phone number is +120265*****
What schools did Steven Dillon attend?
Steven Dillon attended University Of Strathclyde.
What skills is Steven Dillon known for?
Steven Dillon has skills like Telecommunications, Project Management, Crm, Agile Methodologies, Bss, Ss7, Consulting, Solution Architecture, Billing Systems, Smsc, Peoplesoft, Design.
Who are Steven Dillon's colleagues?
Steven Dillon's colleagues are Mark Lockie, Jamie Mackinnon, Barnaby Fox, Alex Barton, Sophie Grace Pikett, Callum Croy, Jack Wylie.
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1live.co.uk
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Steven Dillon
Newcastle Upon Tyne
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