Steven Dixon Email & Phone Number

United Kingdom

West Sussex, England, United Kingdom

As a Commercial & Public Sector Account Director for the Sussex Division at Ricoh, I play a pivotal role in driving business success through strategic account management. Leveraging my expertise, I cultivate and nurture relationships with clients in both the commercial and public sectors, ensuring a deep understanding of their unique needs and challenges.My responsibilities encompass developing and executing tailored solutions that align with client objectives, focusing on areas such as document management, workflow optimisation, and digital transformation. With a keen eye on enhancing operational efficiency, I collaborate closely with clients to identify opportunities for cost savings and improved processes.In this dynamic role, I bring over 15 years of experience to the table, combining industry knowledge with Ricoh's cutting-edge technologies to deliver comprehensive and sustainable solutions. My commitment is to empower businesses and public sector entities in Sussex to thrive in the ever-evolving landscape through innovative and custom-tailored approaches.#AccountDirector #CommercialSector #PublicSector #StrategicAccountManagement #DocumentManagement #WorkflowOptimisation #DigitalTransformation #Ricoh #SussexDivision

Basildon

To develop, exploit, manage and fulfil new and existing business opportunities. To increase market share by selling more to existing customers and gaining new client accounts, in the field of Print and Document Management.Sell a full office and IT Solution of Konica Minolta products that include Digital Colour as well as Mono from 12 – 81 pages per minute print engines.

I was selected to be an Account Executive responsible for looking after Central Government Accounts and a local post code area, supplying them with business desktop equipment and consumables.My key responsibilities include dealing with high profile customers, such as the MoD and Home Office, making sure that their needs and requirements are fulfilled to the highest standards. To ensure that this customer relations remains strong.. Throughout this role I have had to not only deal with customers via a telesales aspect but also senior members of staff, on a face to face basis I also attend Monthly Stock meetings where I request what I consider to be the trend or buying interest for the month. On several occasions I have been asked to manage the team while the current manager is absent. One of my main achievements so far, is successfully hitting targets for the 1st half 2010/2011 and being recognised by the company as one of the top 100+ achievers.Special Skills Learnt:The main competencies/skills involved are: Teamwork, Interpersonal and Organisational, however, more crucially Communication, Time Management and Personal Effectiveness.

I was given the chance of a 6 month secondment in the C&I arena(that was extended to 1yr). This job involved me working in field sales. The area I covered was the London areas of N, NE, NW and Kent schools, councils and housing associations. The job involved making appointments to visit customers to look at upgrading their current equipment. The job did not just involve selling a box (MFD) to a customer but trying to understand the customer requirements and needs which in turn would help them run more efficiently and more cost effectively. During this 6 month role I had a months worth of advanced sales training and still managed to generate just over £120,000 in sales and built up a pipe line of over £350,000.Since leaving this role and returning back to my normal day job just under £95,000 has been generated from the deals I did not have time to complete in full.Special Skills Learnt:With this job role I picked up many selling skills and different ways to act and talk to customers. I learnt all about cost justifications and how to use them effectively, also how to use sales tools and sales programs like Sales force. Com. I was also involved and completed Miller Heiman advanced sales training.

My roles for Canon was to work along side account managers speaking to new and existing customers trying to book appointments or put through sales leads that they could follow up and hopefully bring more business into the company. We worked on many different campaigns from general day to day business to local government and MoD and got to speak to may big companies like Barclays. Currently to date my sale leads and appointments have lead to sales of just over £500,000.Special Skills Learnt:I have learnt about many new products including Ecopy, Uniflow and about the full Canon range giving me an insight into the industry..

As Levels, Pe, Leisure & Tourism, Csla,

PE, IT, Leisure & Tourism

English, Science,Maths,Pe,Business Studies,

Science Double CC English Language Double CC Physical Education B Business Studies C