Export Operations
▪ Leverage effective account management techniques to oversee 17 accounts with more than 1,000 average monthly shipments resulting in numerous customer accolades regarding superior communication.▪ Collect data and develop comprehensive spreadsheets in Excel to identify trends to enhance profitability and expense forecasting.▪ Confirm shipping details and broker domestic and international exports for trucking, rail, and ocean vessel.▪ Quickly address internal supply and operational issues, subsequently developing creative solutions to prevent shipping delays and avoid missing commitments.▪ Transform project and shipping data requirements into data models to optimize future planning.▪ Build productive relationships with key account holders, sales team, customers, transportation companies, and distributors to safeguard the success of current and future projects.▪ Routinely prepare and submit house and ocean bills of lading while maintaining operations within budget.▪ Examine shipment details and file export shipments with customs and border protection utilizing automated export system (AES) to ensure proper clearance.▪ Review contracts, determine accessorial costs incurred, and process additional billing to customers.▪ Maintain accurate data management and tracking for all shipments and deliveries to ascertain status updates.
