Steven Dyer Email & Phone Number

Flagstaff, Az, Us

Olympia, Wa

Serve as the first point of contact for 135 county, local, tribal, state, and federal agencies at over 1,100 office locations throughout Washington in connecting to the Washington State Government, Intergovernmental, Public Government, State Metropolitan Optical, and Campus Fiber networks for WaTech customers. Use in-depth knowledge of wide area network (WAN) technologies, educate managers, peers, customers and vendors while communicating extremely complex technical information in a manner… Show more Serve as the first point of contact for 135 county, local, tribal, state, and federal agencies at over 1,100 office locations throughout Washington in connecting to the Washington State Government, Intergovernmental, Public Government, State Metropolitan Optical, and Campus Fiber networks for WaTech customers. Use in-depth knowledge of wide area network (WAN) technologies, educate managers, peers, customers and vendors while communicating extremely complex technical information in a manner that is easily understood by recipients who possess varying levels of knowledge and experience. Directly contributes to the success of the State by ensuring state, county, local, tribal, and federal agency employees have reliable and appropriately sized WAN connectivity to the applications and services they require to successfully perform work and ensure Washington citizens have reliable and immediate access to vital state services and applications. Serve as a Technical Account Manager (TAM) in the fields of Network Engineering and Project Management and is responsible for independent specialized analysis of complex circuit requests for planning, design, engineering, project management and implementation of statewide enterprise systems. Ultimately enabling the people of Washington State to connect to and access vital local, city, tribal, state and federal agency applications, services, and resources such as 911 dispatch, law enforcement, health facilities, and state offices.Utilize advanced networking knowledge to independently gather and assess customer connectivity requirements, in-order-to design network solutions that employ new networking technologies and/or involve network topologies that span multiple networks or telecommunication environments. These solutions are designed to utilize varying network protocols and configurations. Show less

Responsible for purchasing, issuing, tracking, and re-allocating 2.5 million dollars in assets according to client needs and requests. Conceptualized and integrated business processes that define the scope and practice of inaugural Asset Manager position while streamlining database utilization procedures. Coordinates new product acquisition for executive-level clients from order origination/quotes through product payment and delivery. Audits 19 military accounts for proper asset distribution… Show more Responsible for purchasing, issuing, tracking, and re-allocating 2.5 million dollars in assets according to client needs and requests. Conceptualized and integrated business processes that define the scope and practice of inaugural Asset Manager position while streamlining database utilization procedures. Coordinates new product acquisition for executive-level clients from order origination/quotes through product payment and delivery. Audits 19 military accounts for proper asset distribution while conducting periodic surveys to discern individual stakeholder requirements. Show less

Joint Base Lewis-Mcchord, Wa

Oversaw the packing and shipping of hazardous materials on Military aircraft for deployment and training operations. Ensured 100 percent compliance to multiple regulations while delegating teams to accomplish complex tasks.

Led cross functional teams of up to 30, supporting change management and system implementations of new Unmanned Aerial System (UAS) technologies including the One System Remote Viewing Terminal (OSRVT), a platform which provides a live video feed from a UAS, to customers on the ground and at sea. Led customer training and service delivery for transition to new platform, creating detailed project road maps, plans and schedules in global environment. Led change management project to revise… Show more Led cross functional teams of up to 30, supporting change management and system implementations of new Unmanned Aerial System (UAS) technologies including the One System Remote Viewing Terminal (OSRVT), a platform which provides a live video feed from a UAS, to customers on the ground and at sea. Led customer training and service delivery for transition to new platform, creating detailed project road maps, plans and schedules in global environment. Led change management project to revise standard operation procedures (SOPs) of UAS flight operations to increase site efficiency; resulted in 10% increase in operational flight hours for airfield. Accrued over 750 hours as Flight Coordinator; supervising operations, briefing aircrews and managing ground teams over 150 sorties. Established first ever SOPs for managing external communication/public relations and ensuring compliance with international laws and policies for UAS QA, testing, rollout and support, while meeting a wide range of requirements from cross-functional, external stakeholders. Built strong, international client relationships with current and potential customers by leveraging professional network and aligning business goals with technical solutions. Quality relationships resulted in winning of new business and recognition as honorary Navy Seal with the Philippine Special Operations group. Show less

1St Special Forces Group (Airborne)

Led international change management initiatives in support of logistical, administrative and supply chain projects, including flight coordination. Planned and scheduled 135+ training exercises; forecasted, procured and administered all necessary ammunition, while supervising cross-functional workforce from 7 departments, ensuring maximum ROI on materials for customers. Led quality assurance and ensured compliance with SOPs dictating administration, tracking and distribution of $150M+ worth of… Show more Led international change management initiatives in support of logistical, administrative and supply chain projects, including flight coordination. Planned and scheduled 135+ training exercises; forecasted, procured and administered all necessary ammunition, while supervising cross-functional workforce from 7 departments, ensuring maximum ROI on materials for customers. Led quality assurance and ensured compliance with SOPs dictating administration, tracking and distribution of $150M+ worth of project assets, demonstrating fiscal responsibility and adhering to budgetary restrictions. Collected and organized a wide range of data, metrics and statistics in support of project planning, scheduling and coordination of conferences and presentations to senior leadership, consistently meeting aggressive deadlines. Led a 10-member team and supported their professional development and positive career trajectory. Show less

St. Martin'S University, Olympia Wa

Intensive, semester-based technical curriculum developed by Microsoft. The program leverages college accredited technology courses and the goal of preparing transitioning service members for technical opportunities. • Six courses; 18 credit hours total.• Implementation, optimization and ongoing management of server and network infrastructure. • Installed and configured Windows Server 2016.• Implement and manage SSO with AD FS.• Configured and Troubleshot DNS, maintained… Show more Intensive, semester-based technical curriculum developed by Microsoft. The program leverages college accredited technology courses and the goal of preparing transitioning service members for technical opportunities. • Six courses; 18 credit hours total.• Implementation, optimization and ongoing management of server and network infrastructure. • Installed and configured Windows Server 2016.• Implement and manage SSO with AD FS.• Configured and Troubleshot DNS, maintained Active Directory Domain Services.• Design and Implement an Advanced Server Infrastructure using both IPv4 and IPv6. • VPN and DirectAccess solutions.• Implemented Microsoft Hyper-V Infrastructure Solutions. Show less

Computer Science

Activities and Societies: Microsoft Software and Systems Academy

Associate Of Arts (Aa), General Studies

Activities and Societies: Partial Tennis Scholarship

Aeronautics/Aviation/Aerospace Science And Technology, General

General Studies

History And Psychology