• Delivered exceptional levels of service while greeting and serving guests, creating a positive customer experience to drive increases in customer satisfaction and return visits by customers. • Built strong relationships with customers while taking customer food and drink orders, delivering all orders to customers in a timely, professional manner in line with company standards that exceeded customer expectations.• Applied customer service best practices in terms of communication and listening to deliver a positive customer experience. • Worked successfully in a team environment, maintaining open lines of communication with team members to best serve the customers. • Utilized high levels of attention to detail to make specialty drinks to order and while processing payments through the use of the company’s point of sales (POS) payment systems. • Continually cleaned to maintain the professional appearance of the restaurant according to strict company standards. • Used high levels of attention to detail while setting-up and tearing down events according to specified plans. • Completed a wide-range of customer service and janitorial-related tasks in a timely, highly professional manner.