Steven Jensen Email & Phone Number

Arnolds Park, Iowa

Des Moines, Iowa Area

Arnolds Park, IA

• Educated future servers on our policies and products, and taught basic server etiquette
• Monitored dining room to ensure optimal guest experience
• Appropriately suggested additional items to customers to increase restaurant sales
• Provided excellent customer service with a professional and fun attitude
• Worked with the owners on the organization and set up of important events
• Managed opening and closing duties

Sioux City, Iowa Area

• Director of operations for a 114 unit, full service property with over $3.2 million in total revenue
• Held weekly meetings with department heads to promote communication and discuss events
• Managed sales person as well as sold meetings, weddings, and group room blocks on my own
• Forecasted daily, weekly, and monthly room rate strategies with IHG’s revenue manager
• Worked closely with corporate IHG representatives to ensure all brand standards were met
• Communicated regularly with guests in person and via e-mail, telephone, and social networks

Arnolds Park, IA

• Acquired company when it was in severe financial losses and re-established financial control
• Lead the company to returned profitability in under 2 years
• Functioned as customer relations, sales person, marketing specialist, and accountant
• Monitored and evaluated financial performance on a weekly basis
• Doubled revenue within the first year
• Improved a soiled public image

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Activities and Societies: Starting Center Midfielder on the Iowa Club Soccer TeamReceived my Entrepreneurial Management Certificate from.

Education record

Activities and Societies: Varsity Soccer Team Full Scholarship (top 10 in the country)Academic Honor Roll / Dean’s List