Steven Luna

Steven Luna Email and Phone Number

Billing Enterprise Specialist at Mood Media @ Mood Media
austin, texas, united states
Steven Luna's Location
Austin, Texas Metropolitan Area, United States
Steven Luna's Contact Details

Steven Luna personal email

n/a
About Steven Luna

Experienced Data Transcriber with a demonstrated history of working in the government relations industry. Skilled in Microsoft Word, Google Drive, Editing, and is cooperative and easily adaptable. Strong support professional with a Bachelor's degree focused in Psychology from Stony Brook University. Looking for Human Resources positions.

Steven Luna's Current Company Details
Mood Media

Mood Media

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Billing Enterprise Specialist at Mood Media
austin, texas, united states
Website:
moodmedia.com
Employees:
1407
Steven Luna Work Experience Details
  • Mood Media
    Billing Enterprise Specialist
    Mood Media Oct 2021 - Present
    Cedar Park, Texas, United States
    - Evaluate information on each incident- Determine if the client has coverage or other valid circumstances to waive any fees- Verify the amount of hours a technician spent helping the client- Create concise notes detailing the work that was done and time spent fixing the issue- Submit the total amount the client owes- Ensure subcontractors and independent affiliates are paid correctly when applicable- Utilize third party portals, when necessary, to confirm the work order is in the correct status and the amount due is not over the dollar limit they set- Communicate with dispatcher when essential information is missing or further steps need to be taken before I can complete the incident- Add additional notes for companies with specific requirements
  • Addison Group
    Cash-To-Order Specialist
    Addison Group Sep 2020 - Oct 2021
    Cedar Park, Texas, United States
    • Determined validity of client claims to receive refunds spanning various issues • Completed thousands of customer disputes• Streamlined the approval process for disputes with complications• Approved and signed off on agreements concerning the use of services for customers• Distributed devices after approving client requests• Billed clients for service, freight, travel, and labor depending on the warranty they had with the company
  • Hobby Lobby
    Sales Cashier
    Hobby Lobby Nov 2019 - May 2020
    Cedar Park, Texas, United States
    • Responsible for cashing out customers, including applying coupons and discounts manually• Handled refunds and exchanges• Maintained cleanliness of register area, front endcaps and nearby four-ways• Ensured store efficiency and smooth operation through restocking bags and paper, running price checks, and returning merchandise to the appropriate location• Provided customer service in-person and on the phone to successfully provide solutions through communication channels• Completed training to be a Wearable Arts Department associate to aid customers and coworkers in that area
  • Internal Revenue Service
    Data Transcriber
    Internal Revenue Service Feb 2019 - Jul 2019
    Austin, Texas
    • Registered 1000+ documents a week of provided tax data from US taxpayers into database • Processed data from Puerto Rican citizens according to separate instruction• Referred to a manual or discussed with manager when encountering unusual taxpayer entries• Filtered international and unusable documents out to other teams
  • Internal Revenue Service
    Clerk
    Internal Revenue Service Jan 2019 - Feb 2019
    Austin, Texas Area
    • Cataloged batches of documents by domestic, international or ITIN, and current year/prior year• Input information for taxpayers’ communications regarding additional inquiries concerning their taxes• Maintained database with document sorting information• Conducted searches for misplaced documents among batches that had been completed and recorded• Paired documents with their respective taxpayers’ mail• Verified taxpayer mail matched documents attached• Aided other departments when necessary
  • Amazon
    Amazon Prime Shopper
    Amazon Oct 2018 - Apr 2019
    Austin, Texas Area
    • At Whole Foods location, fulfilled online orders for customers in a timely manner, including but not limited to, collecting the items from the customer’s shopping list into bags, and properly packaging and storing the bags into their appropriate temperature containment area• Communicated any issues with the customers’ requests via phone in order to seek solutions, such as replacement items, and any further steps to remediate the issue• Delivered orders to customers in designated parking spots or locations within the store• Assisted co-workers with order fulfillment to maintain store flow
  • Stony Brook University
    Assistant Sound Designer
    Stony Brook University Jan 2018 - Apr 2018
    * Studied how to use the sound program, Q-labs* Filled in for the sound designer when he was not attending rehearsals* Took notes and gave feedback from the perspective of an audience member
  • Stony Brook University
    Master Electrician
    Stony Brook University Aug 2017 - Nov 2017
    * Led the production team to complete the set for the performance, including but not limited to, hanging lights, sorting of lighting gels and venue set-up and strike* Worked closely with the lighting designer and technical director to achieve the desired end result* Performed dimmer checks prior to every show to ensure everything was working properly
  • Stony Brook University
    Stage Hand
    Stony Brook University Jan 2017 - May 2017
    * Assisted in creating set pieces * Aided in the light hanging process* Smoothly moved props during shows* Assisted actors with quick off-stage costume changes
  • Stony Brook University
    Undergraduate Teaching Assistant
    Stony Brook University Aug 2016 - May 2017
    • Course: Prevention Through the Arts• Assisted ensemble members with creating new content• Provided input and advice on content and materials based on previous experience as an ensemble member• Acted as a stage manager when attending performances• Undertook minor roles in performances

Steven Luna Education Details

Frequently Asked Questions about Steven Luna

What company does Steven Luna work for?

Steven Luna works for Mood Media

What is Steven Luna's role at the current company?

Steven Luna's current role is Billing Enterprise Specialist at Mood Media.

What is Steven Luna's email address?

Steven Luna's email address is st****@****bby.com

What schools did Steven Luna attend?

Steven Luna attended Stony Brook University.

Who are Steven Luna's colleagues?

Steven Luna's colleagues are Justin Jacobsen, Evan Lavere, Lall Andrew, 范庆财, Fabrizio Carrieri, Michael Williams, Chantal Jacquet.

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  • Steven Luna

    United States
    6
    gmail.com, walmart.com, nelsonstaffing.com, walmartlabs.com, aol.com, twitter.com

    4 +192540XXXXX

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