● Acting as the sole business analyst for the company, improving processes and systems● Communicating often with stakeholders and executives to evaluate needs and desires ● Collaborating with fourteen team members and multiple users to analyze and understand data in order to improve user experience and processes● Writing dozens of user stories within Broadcom’s Rally software each week across 4 software platforms to aid in the implementation and improvement of our products● Coordinating and leading consistent product discussions with key team members to enhance the credibility and effectiveness of my work

● Preparing monthly and weekly settlement documents for clients● Summarizing the client’s monthly financials into a readable snapshot● Helping clients understand settlement reports as well as various financial reports● Preparing miscellaneous internal reports and reports for clients● Leading the Cash Posting Area● Researching remittance● Coordinating with the Accounts Receivable Area

● Facilitated the Accounts Receivable transition from being a part of Client Services to its own area● Implemented new Accounts Receivable procedures and controls● Reduced the days sales outstanding and tightened the credit review process for multiple clients

● Responsibilities included bank deposits, invoicing and account reconciliation● Organized file ledgers and accounting paperwork● Purchased supplies and handled vendor contract negotiations● Handled basic IT support and maintenance