Steven Miceli Email & Phone Number
Who is Steven Miceli? Overview
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Steven Miceli is listed as Senior Analyst - Security Operations at Verizon, a company with 97920 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Steven Miceli.
Steven Miceli previously worked as Systems Integrity Specialist QA at Wakefern Food Corp. and Service Desk Associate at Wakefern Food Corp.. Steven Miceli holds Bachelor Of Science - Bs, Management Science from Kean University.
Email format at Verizon
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About Steven Miceli
I am a passionate team leader in IT Project Management, Network & Quality Assurance with expertise in testing mobile and web applications, hardware, software implementation, configuration, manual, & automation testing. I acquire superior technical, interpersonal, and communication skills; with a proven track record of reducing downtime, increasing availability, and enhancing network speeds while minimizing costs.
Steven Miceli's current company
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Steven Miceli work experience
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Systems Integrity Specialist Qa
- Develop and implement comprehensive test strategies for both hardware and software products, optimizing testing processes and enhancing product quality.
- Collaborate closely with cross-functional teams to communicate test results and ensure alignment with project goals and objectives.
- Spearhead end-to-end testing initiatives for both front-end application and back-end IT/OSS systems, ensuring seamless integration and performance.
- Lead device/equipment testing projects, guaranteeing product reliability and functionality.
- Utilize JIRA, HP-ALM, and Qtest extensively for test case management and defect tracking, improving efficiency and collaboration within the team.
- Provide insightful analysis and troubleshooting to identify and resolve issues promptly, minimizing downtime and maximizing productivity.
Service Desk Associate
- Provided first-tier support for stores, members, vendors, and corporate employees, resolving software, application, and hardware issues promptly to minimize downtime.
- Worked with support teams to resolve revenue-impacting problems.
- Troubleshot software, application, and retail PC issues remotely.
- Coordinated hardware break fix support and performed operational and technical support for end-users.
Member Of Technical Staff Ii - It Quality Assurance
- Established and managed a retail mobile testing lab, maintained test scripts, and validated test cases.
- Executed end-to-end testing of Verizon Retail POS apps, monitored production systems, and scheduled testing of Enterprise changes.
- Utilized Perfecto Mobile for codeless test automation, configured iOS environments, and conducted extensive application testing across multiple platforms.
- Installed and configured network equipment, performed network performance testing, and debugged CSS/JS content.
- Collaborated with various teams to ensure effective testing of web and mobile applications.
Network Operations Center Technician
- Monitored and maintained network infrastructure, identifying and resolving issues to minimize downtime and service interruptions.
- Responded to escalated incidents and service requests, troubleshooting complex network problems to ensure timely resolution.
- Documented network configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and continuity of operations.
- Participated in on-call rotations to provide 24/7 support for critical network systems and services.
- Collaborated with cross-functional teams to implement network upgrades and expansions, ensuring seamless integration with existing infrastructure.
- Daily use of Alcatel-Lucent, Motorola, Nortel/Ericsson, CDMA/1xEVDO, 3G, 4G/LTE, Voice, Data, and Cisco networks.
Colleagues at Verizon
Other employees you can reach at verizon.com. View company contacts for 97920 employees →
Sujata Kumal
Colleague at VerizonNew York, New York, United States, United States
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AR
Adan Ramos
Colleague at VerizonVancouver, Washington, United States, United States
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ZY
Zhen Yu Xu
Colleague at VerizonShanghai, China, China
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KP
Kevin Paul Rogalski
Colleague at VerizonGurnee, Illinois, United States, United States
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AG
Ashleigh Gallegos
Colleague at VerizonDetroit, Michigan, United States, United States
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KS
Kim Spiegelberg
Colleague at VerizonBlauvelt, New York, United States, United States
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LA
Loveleena A. Dodeja
Colleague at VerizonHyderabad, Telangana, India, India
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Sherry Davis
Colleague at VerizonDeltona, Florida, United States, United States
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JA
Joseph Adefope
Colleague at VerizonAshburn, Virginia, United States, United States
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BW
Bill Williamson
Colleague at VerizonNational City, California, United States, United States
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Steven Miceli education
Bachelor Of Science - Bs, Management Science
Business Administration, Management And Operations
Frequently asked questions about Steven Miceli
Quick answers generated from the profile data available on this page.
What company does Steven Miceli work for?
Steven Miceli works for Verizon.
What is Steven Miceli's role at Verizon?
Steven Miceli is listed as Senior Analyst - Security Operations at Verizon.
Where is Steven Miceli based?
Steven Miceli is based in United States, United States, United States while working with Verizon.
What companies has Steven Miceli worked for?
Steven Miceli has worked for Verizon and Wakefern Food Corp..
Who are Steven Miceli's colleagues at Verizon?
Steven Miceli's colleagues at Verizon include Sujata Kumal, Adan Ramos, Zhen Yu Xu, Kevin Paul Rogalski, and Ashleigh Gallegos.
How can I contact Steven Miceli?
You can use AeroLeads to view verified contact signals for Steven Miceli at Verizon, including work email, phone, and LinkedIn data when available.
What schools did Steven Miceli attend?
Steven Miceli holds Bachelor Of Science - Bs, Management Science from Kean University.
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