Steven Odle Email & Phone Number

• Efficiently manage claims processing, collections, and data entry, consistently exceeding accuracy benchmarks and minimizing claim rejections.• Provide exceptional client support by addressing billing inquiries professionally, enhancing client satisfaction.• Serve as a resource for staff, assisting with billing questions to ensure adherence to best practices.• Skilled in CPT, ICD-10 coding, with expertise in both electronic and paper claim submissions.• Reconcile accounts receivable, apply payments accurately, and generate key reports using billing software.• Excel in prioritizing tasks under pressure, maintaining flexibility and focus to meet critical deadlines.

Yorba Linda, California

• Provide exceptional customer experience true to company standards and pose as a role model for aspiring shift leads.• Seamlessly operate effectively in various roles to support the needs of the store.• Manage barista operations by leveraging each employee’s strength throughout each shift.• Exceed store KPI metrics by performing efficiently in a fast-paced environment.• Organize, facilitate, and execute seasonal floor set changes with the teams.• Chosen by management to manage inventory weekly as a result of my organization skills and cleanliness.• Take ownership in any location by adding individuality at each site to provide a more authentic “third place”.• Effortlessly deescalate customer interactions and appease them to ensure a positive guest experience.

•Improved employee satisfaction and smooth operations by swiftly facilitating to claims and HR questions. •Successfully managed multiple cases simultaneously, demonstrating time management and organizational skills.•Increased revenue over $100k by detecting and processing expiring claims.•Lead office in processed payments, letters for authorizations, and corrected claims, ensuring accuracy and timely completion of tasks.•Provided friendly customer service to patients while following up to collect outstanding payments and obtain accurate insurance information.• Adhere to HIPAA standards to protect the safety of our patients.• Received high praise from the CEO and Founder for my ability to audit insurance claims near expiration as well missing payments in their accounts.• Collect, analyze, and process patient insurance through cross-functional platforms such as MediMatrix.• Diligently outreach to patients to provide them with up-to-date information and request outstanding items such as collecting bills and verifying their policy.• Partner with dozens of insurance companies via phone call, email, scanning, and fax.• Organize monthly census’ through Excel to determine billing destination.

Placentia, California, United States

• Adhere to HIPAA standards to protect the safety of our patients.• Received high praise from the CEO and Founder for my ability to audit insurance claims near expiration as well missing payments in their accounts.• Collect, analyze, and process patient insurance through cross-functional platforms such as MediMatrix.• Diligently outreach to patients to provide them with up-to-date information and request outstanding items such as collecting bills and verifying their policy.• Partner with dozens of insurance companies via phone call, email, scanning, and fax.• Organize monthly census’ through Excel to determine billing destination.

Placentia, California

•Effectively handled incoming calls from contracted healthcare facilities, delivering clear and concise information to guarantee utmost patient satisfaction.•Proficiently orchestrated scheduling for examinations, whether they were same-day or scheduled for the future, displaying keen attention to detail to consistently ensure an exceptional patient experience.•Skillfully dispatched technicians to hospitals for examination procedures, maintaining a strict adherence to timelines and patient requirements to ensure prompt and seamless service delivery.•Meticulously distributed comprehensive examination reports to contracted facilities after readings, ensuring that they had the necessary data to provide optimal care to patients.