Steven Odle Email & Phone Number

• Efficiently manage claims processing, collections, and data entry, consistently exceeding accuracy benchmarks and minimizing claim rejections.
• Provide exceptional client support by addressing billing inquiries professionally, enhancing client satisfaction.
• Serve as a resource for staff, assisting with billing questions to ensure adherence to best practices.
• Skilled in CPT, ICD-10 coding, with expertise in both electronic and paper claim submissions.
• Reconcile accounts receivable, apply payments accurately, and generate key reports using billing software.
• Excel in prioritizing tasks under pressure, maintaining flexibility and focus to meet critical deadlines.

Yorba Linda, California

• Provide exceptional customer experience true to company standards and pose as a role model for aspiring shift leads.
• Seamlessly operate effectively in various roles to support the needs of the store.
• Manage barista operations by leveraging each employee’s strength throughout each shift.
• Exceed store KPI metrics by performing efficiently in a fast-paced environment.
• Organize, facilitate, and execute seasonal floor set changes with the teams.
• Chosen by management to manage inventory weekly as a result of my organization skills and cleanliness.

• Improved employee satisfaction and smooth operations by swiftly facilitating to claims and HR questions.
• Successfully managed multiple cases simultaneously, demonstrating time management and organizational skills.
• Increased revenue over $100k by detecting and processing expiring claims.
• Lead office in processed payments, letters for authorizations, and corrected claims, ensuring accuracy and timely completion of tasks.
• Provided friendly customer service to patients while following up to collect outstanding payments and obtain accurate insurance information.
• Adhere to HIPAA standards to protect the safety of our patients.

Placentia, California, United States

• Adhere to HIPAA standards to protect the safety of our patients.
• Received high praise from the CEO and Founder for my ability to audit insurance claims near expiration as well missing payments in their accounts.
• Collect, analyze, and process patient insurance through cross-functional platforms such as MediMatrix.
• Diligently outreach to patients to provide them with up-to-date information and request outstanding items such as collecting bills and verifying their policy.
• Partner with dozens of insurance companies via phone call, email, scanning, and fax.
• Organize monthly census’ through Excel to determine billing destination.

Placentia, California

• Effectively handled incoming calls from contracted healthcare facilities, delivering clear and concise information to guarantee utmost patient satisfaction.
• Proficiently orchestrated scheduling for examinations, whether they were same-day or scheduled for the future, displaying keen attention to detail to consistently ensure an exceptional patient experience.
• Skillfully dispatched technicians to hospitals for examination procedures, maintaining a strict adherence to timelines and patient requirements to ensure prompt and seamless service delivery.
• Meticulously distributed comprehensive examination reports to contracted facilities after readings, ensuring that they had the necessary data to provide optimal care to patients.