Job Purpose Summary – To assist the Manager with the operation of the First Colour Print Centre.Key ResponsibilitiesMaintain and develop specific accounts allocated by the Manager by maintaining regular contact with these clientsAgree timescales with the client and follow through the estimate to production - for digital work using all in house production equipment - for litho ensure artworkers are fully briefed and have the correct job bag/tickets.Arrange for… Show more Job Purpose Summary – To assist the Manager with the operation of the First Colour Print Centre.Key ResponsibilitiesMaintain and develop specific accounts allocated by the Manager by maintaining regular contact with these clientsAgree timescales with the client and follow through the estimate to production - for digital work using all in house production equipment - for litho ensure artworkers are fully briefed and have the correct job bag/tickets.Arrange for delivery and create the client invoiceSupport and assist the Sales team in managing and developing their specific customer accountsLiaise with outside suppliers as necessary ensuring First Colour quality levels are met and that goods supplied are on time and within agreed quotationsHelp maintain and foster an excellent level of customer care across the whole business responding quickly and efficiently to all customer requests.Help and assist the Manager in the day to day operation of the W1 Newman Street location - deputising in their absenceSupervise and ensure the efficient running of the production areas - help maintain these areas so as to maximise sales, customer satisfaction, appearance, image and ergonomics for staff and customersAttend daily morning production meetings with all production staff to discuss and agree priorities for that day – run the meeting in the Managers absence.Use and monitor the MIS Printsmith software. Help the Manager train new and existing staff on this software as necessary. Assist the Store Manager in running daily and monthly Printsmith close outs.Help and assist in the customer service activities and ensure staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfactionAssist the Manager to maintain and reorder as necessary all store consumables and stockAttend meetings and contribute to company strategy and policy-making as required Show less

My day to day task include:• Manage a team of print operators to ensure they have all the tools and skills to carry out everyday tasks.• Keep staff motivated and focused on projects they are working on.• Manage the workflow of projects for print production to ensure all deadline are met.• Estimating the time required to complete projects and providing quotes for clients.• Meet clients or account managers to discuss the business objectives and requirements of a job.•… Show more My day to day task include:• Manage a team of print operators to ensure they have all the tools and skills to carry out everyday tasks.• Keep staff motivated and focused on projects they are working on.• Manage the workflow of projects for print production to ensure all deadline are met.• Estimating the time required to complete projects and providing quotes for clients.• Meet clients or account managers to discuss the business objectives and requirements of a job.• Presenting finalised ideas and concepts to clients or account managers.• Creating or Edit files so they are print ready to ensure the end product is correct.• Working as part of a team with printers, designers and bespoke finishers.• Build customer relations and open new accounts to generate revenue. Show less