Steven Phillips Email & Phone Number

Bournemouth, United Kingdom

Responsible for managing and coordinating system or process changes for investment banking division, in particular trade settlements (Equities, Fixed Income and Prime Brokerage). This is in preparation for new market events and regulatory changes such as SWIFT release, Spanish Market Reform or Brexit.

Project manager for treasury services technology team.

Business analyst within treasury services operations.

Endeavour House, Covent Garden, London

Played a key role in the definition, scoping and analysis phases of IT projects, and managing an iterative process of change to project scope throughout the life cycle of IT projects for Emap’s Consumer business division.* Responsible for developing the relationship between IT and its role with key business managers, which includes crisis management.* Worked with the business in the technical specification and managed the development of a new video/audio streaming service supplied by an… Show more Played a key role in the definition, scoping and analysis phases of IT projects, and managing an iterative process of change to project scope throughout the life cycle of IT projects for Emap’s Consumer business division.* Responsible for developing the relationship between IT and its role with key business managers, which includes crisis management.* Worked with the business in the technical specification and managed the development of a new video/audio streaming service supplied by an external supplier. * Key member of a £5m project for the technical specification and development of the business case for replacing the company’s current sales order processing and contact management system, which handles over £1b of sales per annum. * Responsible for defining the technical strategy of CRM system development within the company and identifying suitable solutions for different parts of the business.* Successfully managed the migration to a new ad serving technology across all Emap websites within 2 months whilst minimising disruption to the business. Show less

Holland Park, London

Working for the largest commercial Video on Demand TV and internet service using cutting-edge broadband technology, operating under the brand name HomeChoice. Responsible for product development of its Broadband Internet and digital TV services.• Developed business cases and led cross-functional teams including developing a number of TV services, which uniquely used Video on Demand and IP technology. • Identified, obtained approval for and project managed the development and… Show more Working for the largest commercial Video on Demand TV and internet service using cutting-edge broadband technology, operating under the brand name HomeChoice. Responsible for product development of its Broadband Internet and digital TV services.• Developed business cases and led cross-functional teams including developing a number of TV services, which uniquely used Video on Demand and IP technology. • Identified, obtained approval for and project managed the development and delivery of a new flexible solution for delivering Broadband Internet to customers.• Developed business cases, forecasts, KPI's and sales targets for new and existing Internet related products, then presented them to senior management.• Managed a team of 6 responsible for everything from product development, website development/content and e-commerce initiatives.• Project Manager working with IBM on the roll out of their £15m Siebel.com enterprise CRM application, across the business. Show less

Windsor, Berkshire

Product managed a number of leading consumer finance products from direct lending, credit cards (e.g. Goldfish, GM Card, Marbles), personal banking to retail finance.• Worked with the IT department and outsourcing partners to develop the technical solution for the launch of their innovative online finance product (Marbles). • Identified the potential for generating low cost sales for selling personal loans by using online advertising and setting-up a secure application form.•… Show more Product managed a number of leading consumer finance products from direct lending, credit cards (e.g. Goldfish, GM Card, Marbles), personal banking to retail finance.• Worked with the IT department and outsourcing partners to develop the technical solution for the launch of their innovative online finance product (Marbles). • Identified the potential for generating low cost sales for selling personal loans by using online advertising and setting-up a secure application form.• Worked with database marketing to customer cross-selling programmes to generate further revenue across all personal lending, insurance and credit cards.• Managed their major joint venture partners Vauxhall and Centrica to develop ways in which their credit card products could be promoted and supported online. Show less

Ba Hons, Business Studies

Diploma, Direct Marketing

O And A'Levels