Steve Reich Email & Phone Number

Ch

New York, New York, Us

► Manage $45M budget, 180 employees, 100 contractors and managed services located in North America, Poland, Singapore, India, Mexico, and Ireland.► Direct consolidation across organization, leveraging leadership and relationship skills. ► Ensure stability and maintenance of over 20,000 UNIX, Linux, and Windows based systems residing in Citi global datacenters and colocations for critical applications including payment processing, funds transfer, core banking, AML (anti-money laundering), and trading.► Liaison with internal and external audit and controls teams during audit cycles; lead team in remediation efforts in the event of findings.►Created follow the sun support model, providing 24 X 7 operations support. ►Ensure consistency in build process by enforcing standards, leading to predictable systems and easier support. ►Lead IT transformation program, aligning staff into plan (solutions organization, application development and capacity planning), build (initial triage, preventative maintenance, stability initiatives, compliance, automation) and run (final architecture design approval, post build package installation and configuration).

New York, New York, Us

► Built cloud organization, including virtualization and HPC infrastructure.► Managed an operations team of 23 FTE / 17 contractors, supporting over 3,000 VMware ESX servers globally, hosting over 100K desktop and 35k server images. ► Improved time-to-market by providing Infrastructure as a Service (IaaS) to quickly begin coding business driven projects. Refined the cloud management portal providing common administrative functions, enabling development teams to become more self-sufficient in managing the infrastructure. ► Managed integration team in creating and managing workflows; orchestrated VM provisioning and improved automation to reduce manual intervention. ► Led team in integration and operation of High Performance Compute (HPC) grid; consisting of 20k + cores globally. Optimized available capacity, planned software upgrades, performed testing and benchmarked new hardware. Applications running on the grid consisted of trade pricing, risk modeling, and pre-trade analysis.

New York, New York, Us

► Directed 60 FTE and 50 contractors in North America and the EMEA providing 24 X 7 support for transaction services windows infrastructure, consisting of over 4,000 servers across the two regions.► Created status reports, metrics and conducted performance reviews. ► Met with business technology team (developers/application support) regularly to discuss issues and projects. ► Worked with internal and external auditors and compliance organization to evaluate the controls implemented, the environment and measure their effectiveness. ► Led team in initiating project in partnership with business technology team to migrate low utilization server to Virtualization (VMware) platform to reduce cost and data center space.

New York, Ny, Us

New York, New York, Us

► Led team of 10 system administrators (FTE) supporting Microsoft Windows desktop and server infrastructure, hosting applications for foreign exchange, treasury services, commodities, emerging markets, and futures.► Maintained the health, status and deployed updates / patches to 1,200+ supported desktops and 181 servers.► Managed infrastructure build and operations support of the CitiFX website, hosting a suite of applications supporting Foreign Exchange clients (research, trade execution, and reporting). Complex installation was hosted in DMZ using all windows systems and NT domains.► Created and managed a virtual team of “script writers” across different lines of business support to automate a number of system administrator tasks, generating efficiencies.

► Created integration organization to ensure operational readiness of products and services.► Led team in executing technology upgrades for larger projects.► Managed the Windows and Novell Server builds; provided project SLO and cost estimates to project management team.► Evaluated and tested new hardware platforms and updates to core infrastructure software stack and introduced new features such as Microsoft Clustering.► Contributed to the creation of standards configuration settings for system consistency and management.► Planned and executed desktop and server upgrades in several capital markets branch offices across the US. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Earlier: Salmon Smith Barney, LAN Administrator (1996 to 1997).