Steven Thomas Email & Phone Number

Delivery of training and education to 500+ a year, young and vulnerable adults under training, incorporating Welfare Duty of Care to all, working local agencies and authority’s. • Engaged with key stakeholders to identify Training objectives and key products to be delivered. • Developed project specifications, agree project plan baseline including scope, key activities, deliverables, resource requirements, milestones, and deadlines. • Utilised project plans and schedules to monitor all activities. • Managed relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. • Ensured that team members are informed, have clear goals, and work collaboratively and in partnership with clients and other stakeholders to achieve planned outcomes. • Recorded information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties and individuals.

Newcastle Upon Tyne, England, United Kingdom

The Senior Technical Equipment and Supply Chain Logistics Manager for an Armoured Reserve Regiment within UK defence. Responsible for the management of the establishments’ Equipment Table (ET), including 100's of vehicles and weapons, 1000's of Electro Optics (EO), communication devices, and targeting and surveillance equipment, all worth in excess of £1 billion.• Conduct planning in detail to ensure minimal waste of resource and capacity.• Schedule and forecast effectively to preventing delays, whilst promoting concurrent activity.• Prioritise and resource all organisational activity with technical equipment and associated spares, required to achieve multiple objectives, globally.• Author of the Units Equipment Care Directive (UECD) driving organisational compliance with legislation, including radiation and laser safety.• Continuous analytical problem solving by considering all the factors, and the potential second, third and fourth order effects, mitigating them as required.• Effective in communicating internally and externally; liaising with team members and stakeholders to deliver agreeable solutions.• Maintain the Risk Management Register (RMR) and unit Equipment Action Plan (EAP).

Norfolk, England, United Kingdom

Overseen and managed medium scale teams, dictating operations within a busy logistical organisation delivering all training, development, and market orientation for all new company staff, growing new and old relationships, and driving new relationships encouraging high level persistency and reducing risk of failure. • Exceptional ability to forge new and quality client relationships, whilst cultivating and maintaining existing ones additionally opening new opportunities throughout the UK, Europe and USA increasing efficiency by 20% in 12 months.• Delivered a whole new working practice to the delivery force enabling an increase workflow speed and client excellence and after care system that locked customers into contract for a life-long term, enabling an increase of quality yearly turnover.• Implemented wider business processes including digitisation, which allowed clearer management information for the Managing Director resulting in a 25% increased work output and added new areas of interest to explore and enhance business with current and new clients.

Norfolk, England, United Kingdom

Provided top class infrastructure, career management, leadership, and training support to over 500 hundred staff worldwide per annum. Individually accountable for all career management including appraisals, promotions, and personal career development plans.• Principal lead for retention of talented personnel and reporting trend analysis, reducing loss of valuable skills and training by over 50% by implementing new training and enhanced programs to raise more confidence and energy to out-of-date policies.• Excelled in detailed personnel research and report writing gaining recognition from the head of the ministry of defence, gaining a CEO level recommendation for promotion to the highest level.• Initiated an electronic version of the staff induction programme to reinforce the legal requirements of the ministry of defence. This complimented the compulsory presentation for all new arrivals and was briefed monthly to over one hundred new employees allowing health and safety issues to gain a wider scope and create more diligence amongst staff.

Germany

Responsible for managing the execution, direction, and coordination of all transportation matters within the organisation of over 500 staff. This includes managing budgets, organising schedules & routes, ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties.• Ensured that vehicles and drivers were available 100% of the time by ensuring a robust work and inspection rota was adhered to whilst also building a fun working environment changing continuity of staffing levels from one leaver per month too zero leavers resulting in full and trained staffing levels over a 10-month period creating continuity in the department and a higher customer satisfaction survey.• Achieved over 98% positive feedback from hundreds of customers per month ensuring customer focus remained at the heart of everything within the department, mentoring and coaching individual members of the team whilst giving junior management the opportunity to lead.• Generated a 15% growth in delivering tasks by monitoring customer focus and transforming the processes surrounding the team.

Germany

Looked after the Welfare of 450+ Soldiers, plus all their dependants. Ensured that their children’s educational needs are met, overseen the running of all the housing requirements, and assist them with removals. I also assisted injured soldiers when they transitioned from the Military to civilian life. A wide range and diverse array of tasks, but most of all try and keep the soldiers and their families happy, so the soldier has got one less thing to worry about whilst away.• Prepared and delivered a unit move from Germany to Norfolk for over 450 individuals and families. We achieved this by programming and planning when houses were available for our customer’s and ensuring that removals arrived at the new location on time. • Designed, developed, and delivered a welfare plan to ensure that our soldiers had the resources available to them for their mental health and wellbeing. This in turn resulted in the workforce that returned to work from injury increasing by 20%.

HR lead to a large Reserve unit.Lead on careers and disciplineResponsible to the Unit 600> on:Heath and Safety.Unit Fire Safety officerUnit Careers ManagerUnit Security officer.

Squadron sergeant major to a sub unit Regimental Quartermaster stores- Supported 400> deployed personnel.

Germany

Logistical support to a Sub unit of 120> Lead on policies, Security and advice on Safety

Defence operation courses completed.

Catterick Garrison, England, United Kingdom

Map reading instructor30mm weapon InstructorPublic order instructorArmoured vehicle commander

Germany

Mountain Leader Training, summer and winter.Guided weapons instructor

Germany

Heavy Armoured Vehicle driver and maintenance course (Challenger 1)120mm advance gunners courseComputerised weapons technician

Tidworth, England, United Kingdom

Armoured Vehicle driver and maintenance course CVR(T), Advance signals course30/73 MM gunner’s course

Bovingdon, England, United Kingdom

Basic soldier training and education, Junior Leaders Regiment.