To provide student support duties with a focus on our RTO, CRICOS, enrolments and compliance and general administration functions.Primary Responsibilities:1. Act as a point of contact and assist with compliance of the Air Gold Coast Registered Training Organization and CRICOS approvals.2. Student liaison and client services for both domestic and international students.3. Respond to Flight Training sales enquiries.4. Processing Enrolment applications in accordance with ASQA, the ESOS framework and company policies.5. Assist with flight operations administration and compliance management.6. Issuing completion Certificates.7. Managing accommodation and home stay arrangements.8. Monitoring student attendance.9. Oversee introduction of Vet Fee Help.10. Secondary Responsibilities: 1. Provide administrative support to the General Manager when requested.2. Assist with general administration duties.3. Respond to Flight Training enquires.

Responsible for the enrolment / Admission of the company in accordance with thecompanies policies and business plans. The key focus of the position is to registeraccurate enrolment data/report and co-ordination of all systems and resources thatadd value.KEY ACCOUNTABILITIES & Duties:• Process enrolments, amendments/cancellations for Brisbane and Gold CoastCampus• Make English Plus activities bookings when receiving enrolments• Process and monitor Government sponsored students based on theagreement between SACM (Saudi Arabia Cultural Mission) and Browns.• Issue Browns apartment bed confirmation letter to agents/students whenapartment booking is confirmed by the Accommodation Officer• Process and amend (as required) eCoE on PRISMS and liaise with PRISMSon relevant matters• Report students for non-compliance through PRISMS to DIAC• Issue attendance warning letters to student visa students when necessary• Liaison with the Accounts department, Accommodation department,Marketing department and Education department whenever necessary• Schedule of OSHC benefits• Guardianship arrangement for under-18 student visa students and liaison withGuardianship body• Liaison with DIAC regarding visa information as necessary• Maintain and update eBECAS

• Ensure all student records are on file and maintained electronically.• Ensuring all student enrolment details and data entered accurately and efficiently in the student data base; this includes AVETMIS, VET Fee-Help and PRISMS.• Meet with potential students and promote all courses and resolve any quieries regarding their enrolments for both Local and International students. • Confirm all international student database course dates have valid eCOE’s on PRISMS and generate eCOE’s where required.• Process enrolments from offer stage through to issuance of eCOE’s to agents and students for on campus bookings. • Process applications as prioritised, according to specific procedures within service standard timeframes. Issue all Letters of Offer within 24 hours and forwards offer letter and invoice to student/agent.• Issue COE’s 100% accurately and timely ensuring fees are paid before issuing.• Organise Course enrolment forms for transfers and change of course forms for students. • Assist with Martin College orientation including registration and ID photos.• Daily Banking and Finance including collecting and receipting tuition fees, payroll, petty cash and accounts payable. • Operating as the campus Workplace Health and Safety Representative and chair the OHS committee meetings.• Ensure all international students on student visas have current course length Overseas Student Health Cover.• Organising and promoting student social activities.• Liaising with International students’ sponsor (primarily SACM). Preparing and distribution of academic reports for sponsored students.• Produce all academic transcripts for graduating students.• Ensure all Martin College students and clients are attended to politely and promptly.

• Taught both General and Business English to groups of 3-20 participants• Trained groups of 3-20 participants in job interview• Developed original materials on the topic of job interview• Conducted level assessments for incoming students