Steven Samsel Email & Phone Number

FL, GA & P.R.

Responsible for providing adequate coverage of Service Providers within Florida, Georgia, and Puerto Rico across all of our supported industries. Must also maintain a good working relationship with all Service Providers to assure all key metrics are met or exceeded. The end result is to use all the tools at my disposal to assure complete Customer.

Punta Gorda, FL

At Bailey's Appliance, we provide in Warranty service for the Whirlpool family of brands, and the Samsung product line. We as do Service Contracts for Whirlpool, and any brand sold at Lowe's, Home Depot, Best Buy and HH Gregg. We also repair appliances that are out of warranty coverage of any kind. We keep a very good stock of genuine oem parts for.

Fort Myers, Florida Area

Managed team of 50+/- Technicians consisting of Appliances, Refrigeration and Air Conditioning, Water Conditioning, Television and Electronics, Lawn and Garden, Garage Door and Home Security. Conducted monthly meetings to keep all techs current on policies and procedures. Provided training on a different product at each meeting. Allowed time at the end of.

Amana, IA

I was the liaison between Engineering and Service at the Amana Refrigeration Plant. During new product development I was responsible for making sure service needs were met during all phases of design, manufacturing, testing, distribution and in home use. I led a cross functional team to get all service literature, and service parts in the field prior to.

Cleveland, TN

I was on a team of the best Technical Consultants in the industry. Our main function was to give service assistance to field service techs in customer homes. Through two way conversation between the service tech in the home and myself, the data was used put together a plan of attack.We stayed on the line until the product failure was diagnosed or repaired..

Woburn, MA

I was the face of Maytag to the product end user. It was my job the diagnose and repair customer product issues in a fast an professional manner. We used only genuine Maytag parts to put the product back in new condition. We diplomatically advised customer as the the best use and care procedures of their new appliance. Our ultimate goal was to make sure.

Associate'S Degree, Engineering, 4.0

Activities and Societies: Studed Science and Engineering. Played baseball. Enrolled in classes that would lead to a Bachelors Degree in.

Certificate, Electronics, 4.0

Studied basic and advanced electronics in classroom and laboratory environments eight hours a day for one full year. Received a technical.

Aircraft Pilot & Instrument Rating

Obtained Pilot License and Instrument Rating. Studied using ground schools and inflight control manipulation. Learned aircraft systems.