Field Service Engineer Iv, Field Trainer
Acted as a Field Trainer from September 2023 and officially promoted to FSE Field Trainer on 7/1/2024. Install and maintain Video Processors, Light Sources, Video Monitors, Surgical Lasers and miscellaneous equipment located on Endoscope Towers. Provide support for GI, ENT, Urology, and Surgery platforms of the business. Perform custom cable installations and repair and maintain Surgical Integration video and audio routing in Operating Rooms and Endo Suites. Install and perform PM’s and repairs on the Endoscope Re-Processors, and all electronics used in Endoscopy and Surgery areas of hospitals. Provide In-Service and training to the end users. Provide excellent customer service daily and support to both internal and external customers. Serve as a team mentor to FSE I, FSE II, and FSE III's.