Steven Sheldon Email & Phone Number

Mi, Northern In, Northern Oh

Manage wholesale dealer activities/quotas for Michigan and Northern Ohio/Indiana markets, supervise 5 field managers aftermarket and 1 market area product specialist. Develop business and marketing plans and implemented local/district promotions to drive sales and complement national promotions. • Consistently achieved or exceeded annual sales quotas of greater than $100 million• #1 ranked sales market in 2018• Direct reports have been promoted within General Motors • Developed strong relationships at all levels, from executives to warranty clerks

Grand Blanc, Mi

Managing customer programs and networks that support key ACDelco initiatives, increase market presence and increase battery sales. Take on projects as needed that will support new customer relationships and growth. • Program Groups, building relationships to create opportunities• Battery Marketer Program, developing & implementing program changes to increase battery sales• Battery Electrical Specialists (BESA), develop programs, streamline reporting processes and, support field requests

Grand Blanc, Mi

Managing relationship and all activity with Top 3 national auto retail chain. • Coordinating sales promotions and product expansion to attain sales objectives and substantial growth targets.

Grand Blanc, Mi

Managing multiple projects to create efficient work processes and positive customer interactions. • Working across many departments to develop ACDelco & Warehouse Distributor (WD) work plans and create cross-functional communication.• Developed new customer onboarding process, gaining approval from management and field team • Leveraging process into other key areas including line expansion and employee onboarding• Developing new ACDelco Policies & Procedures Guide, distribute to customers

Grand Blanc, Mi

Managed ACDelco customer programs, engaged field and WDs to target sales growth in the independent aftermarket; Coordinated the TSS and AJP customer advisory councils to review current issues and market trends, and integrated feedback into national sales & marketing efforts. • Revamped the TSS program, rebranding it to the ACDelco Professional Service Center program, launching two strategic benefits; roadside assistance for consumers, warranty labor cost reimbursement program for loyal accounts • Reduced annual program cost for consumer assurance program by $370,000• Reduced annual program cost for call center activities by $350,000 • Developed aftermarket sales incentive for field team to support employee retention & sales growth• Ended seven years of sales decline, year one sales of the new program on track for a 5% increase• Hired and managed one team member to support required activities

Grand Blanc, Mi

Developed and produced essential point-of-sale materials & brochures to increase customer awareness and support sales.• Worked closely with advertising agency to redesign and create program brochures and materials, while keeping costs under budget • Co-developed the ACDelco Product Reference Guide and ACDelco Marketing Reference Guide, comprehensive reference tools that detail ACDelco’s product & marketing portfolio; they are now the essential field brochures

Syracuse, Ny & Boston, Ma

Managed sales activities/quotas for New England and Upstate New York markets, supervised six district sales and market area service managers. Developed business and marketing plans and implemented local/district promotions to drive sales and complement national promotions. • Consistently achieved or exceeded annual sales quotas of greater than $25 million• #1 ranked sales market out of approximately 45 markets• Direct reports have been promoted within General Motors • Developed strong relationships at all levels, from executives to warranty clerks

Worcester, Ma

Managed sales activities within eastern Massachusetts and southern New Hampshire. • Communicated and supported all regional & national programs and promotions. Worked national & local conventions and trade shows (i.e. AAPEX, SEMA), and presented training classes. • Aggressively pursued new business and conquested more than 100 customers • Exceeded all sales objectives, recognized for leading one of company’s strongest aftermarket territories• Surpassed expectations in developing Worcester, MA market, growing new location to $2 million in sales in one year• Served as regional team leader on new product launches, coordinated strategic rollout to 20 warehouses Additional professional experience includes: Co-op Student with General Motors (New Business Development, Product Team Marketing, Plant Floor Supervisor, and Core Processing) and Manager at local Italian restaurant.*ACDelco/General Motors Customer Care and Aftersales - Grand Blanc, MIBased in Detroit, Michigan, GM designs, builds, sells and services automobiles, globally. Additionally, GM distributes ACDelco branded automotive parts through a dedicated group of warehouses and retail customers.

Grand Blanc, Michigan

Learning and managing projects across multiple departments, including sales, marketing, manufacturing, and product development.

Flushing, Michigan

Treasurer