Steven Sheldon Email & Phone Number

MI, Northern IN, Northern OH

• Manage wholesale dealer activities/quotas for Michigan and Northern Ohio/Indiana markets, supervise 5 field managers aftermarket and 1 market area product specialist. Develop business and marketing plans and.
• Consistently achieved or exceeded annual sales quotas of greater than $100 million
• #1 ranked sales market in 2018
• Direct reports have been promoted within General Motors
• Developed strong relationships at all levels, from executives to warranty clerks

Grand Blanc, MI

• Managing customer programs and networks that support key ACDelco initiatives, increase market presence and increase battery sales. Take on projects as needed that will support new customer relationships and growth.
• Program Groups, building relationships to create opportunities
• Battery Marketer Program, developing & implementing program changes to increase battery sales
• Battery Electrical Specialists (BESA), develop programs, streamline reporting processes and, support field requests

Grand Blanc, MI

• Managing relationship and all activity with Top 3 national auto retail chain.
• Coordinating sales promotions and product expansion to attain sales objectives and substantial growth targets.

Grand Blanc, MI

• Managing multiple projects to create efficient work processes and positive customer interactions.
• Working across many departments to develop ACDelco & Warehouse Distributor (WD) work plans and create cross-functional communication.
• Developed new customer onboarding process, gaining approval from management and field team
• Leveraging process into other key areas including line expansion and employee onboarding
• Developing new ACDelco Policies & Procedures Guide, distribute to customers

Grand Blanc, MI

• Managed ACDelco customer programs, engaged field and WDs to target sales growth in the independent aftermarket; Coordinated the TSS and AJP customer advisory councils to review current issues and market trends, and.
• Revamped the TSS program, rebranding it to the ACDelco Professional Service Center program, launching two strategic benefits; roadside assistance for consumers, warranty labor cost reimbursement program for loyal.
• Reduced annual program cost for consumer assurance program by $370,000
• Reduced annual program cost for call center activities by $350,000
• Developed aftermarket sales incentive for field team to support employee retention & sales growth
• Ended seven years of sales decline, year one sales of the new program on track for a 5% increase

Grand Blanc, MI

• Developed and produced essential point-of-sale materials & brochures to increase customer awareness and support sales.
• Worked closely with advertising agency to redesign and create program brochures and materials, while keeping costs under budget
• Co-developed the ACDelco Product Reference Guide and ACDelco Marketing Reference Guide, comprehensive reference tools that detail ACDelco’s product & marketing portfolio; they are now the essential field brochures

Syracuse, NY & Boston, MA

• Managed sales activities/quotas for New England and Upstate New York markets, supervised six district sales and market area service managers. Developed business and marketing plans and implemented local/district.
• Consistently achieved or exceeded annual sales quotas of greater than $25 million
• #1 ranked sales market out of approximately 45 markets
• Direct reports have been promoted within General Motors
• Developed strong relationships at all levels, from executives to warranty clerks

Worcester, MA

• Managed sales activities within eastern Massachusetts and southern New Hampshire.
• Communicated and supported all regional & national programs and promotions. Worked national & local conventions and trade shows (i.e. AAPEX, SEMA), and presented training classes.
• Aggressively pursued new business and conquested more than 100 customers
• Exceeded all sales objectives, recognized for leading one of company’s strongest aftermarket territories
• Surpassed expectations in developing Worcester, MA market, growing new location to $2 million in sales in one year
• Served as regional team leader on new product launches, coordinated strategic rollout to 20 warehouses Additional professional experience includes: Co-op Student with General Motors (New Business Development, Product.

Grand Blanc, Michigan

Learning and managing projects across multiple departments, including sales, marketing, manufacturing, and product development.

Flushing, Michigan

Treasurer