Steven Simpson Email & Phone Number

United States

Greater Pittsburgh Area

Responsible for effective collection of a higher-risk assigned group of delinquent accounts to minimize losses to the bank.

Greater Pittsburgh Area

 - Managed MCNET error team in supervisors absence  - Mentored claims staff and offered advice on how to improve job performance - Coordinated and assigned daily work with an emphasis on reducing overall number of errors and aged inventory -Developed and maintained a strong working relationship with the enrollment department to assist them in updating.

Greater Pittsburgh Area

 - Assisted in training of new employees on error resolution process  - Consistently exceeded productivity standards while maintaining financial accuracy of 99.5% - Prioritized and performed multiple tasks to meet established deadlines  -Offered recommendations to management team to improve quality and productions standards for staff - Coached staff.

Greater Pittsburgh Area

 - Assisted in training of new employees on error resolution process.  - Entered and reconciled medical claims with an emphasis on maintaining superior production and quality standards. - Provided guidance to staff on error resolution assignments. - Assigned batch errors to staff as needed.

Greater Pittsburgh Area

 - Entered and reconciled medical claims.  - Identified and corrected errors on claims. - Assisted in updating data in the form works system. - Assisted mailroom staff with mailing projects.