Steven Snider Email & Phone Number

Santa Clara, California, Us

► Develop product marketing strategies for Intel’s Web 3.0 initiatives including positioning, pricing, advertising and product launches driving a 30% increase in feature adoption within six months► Collaborated with cross-functional teams across business units to implement effective product marketing strategies, contributing to a 25% increase in new feature/product adoption► Crafted compelling content and messaging across various marketing channels, including landing pages, campaigns, and new channels. Enhanced engagement by 40% through story-driven content, visual storytelling, and performance analysis ► Conducted in-depth market research to identify customer segments, target audiences, and competitive positioning, ensuring effective communication of product details, changes, and upcoming roadmap► Partnered with Post-Sales channel managers to revamp onboarding communications and develop retention lifecycle marketing campaigns, resulting in a 15% reduction in churn and a 20% increase in customer lifetime value (CLTV)► Managed and optimized multi-channel marketing campaigns, achieving a 35% increase in ROI by analyzing performance metrics and refining strategies for maximum efficiency ► Led the development of educational marketing collateral for Web 3.0 projects, positioning Intel as a leader in the blockchain ecosystem and driving a 50% increase in inbound inquiries from potential partners► Conducted ongoing buyer and customer research to build and refine personas, leading to a 25% increase in lead quality and more targeted marketing efforts► Remain up-to date on industry trends and latest advancements in blockchain technology through Messari.io, Artemis.XYZ and Dune adoption trends

Santa Clara, California, Us

San Francisco, California, Us

► Partnered closely with Product Management team by delivering key feedback and customers insights to present new ideas, create concepts and influence future product roadmap► Conducted Executive Business Reviews, utilizing storytelling skills to highlight customer success and demonstrate ROI, resulting in a 20% increase in upsell and cross-sell opportunities► Developed deep expertise in the Gainsight customer success platform, enabling the provision of tailored solutions and best practices that improved customer outcomes ► Managed a portfolio of 40 enterprise software customers, equating to $2M in ARR. Achieved a 95% customer retention rate by adopting a consultative approach to understand customer needs, market landscape, and potential competitive threats► Identified key performance indicators (KPIs) that drove a 15% increase in customer health scores, contributing to higher renewal rates and expansion► Leveraged Gainsight’s platform to monitor customer adoption and health metrics, providing data-driven recommendations that led to a 30% increase in product adoption and operational efficiency ► Mapped and analyzed customer journeys to identify critical touchpoints, reducing churn by 10% through proactive engagement at key intervention stages ► Worked closely with Product and Account Management teams to identify and capitalize on upsell, cross-sell, and expansion opportunities, contributing to a 25% growth in ARR from existing customers► Conducted data analysis utilizing software to monitor customer adoption of the platform and provided visual analytic recommendations for operational efficiency gains based off end user behavior

San Francisco, California, Us

► Implemented the MEDDIC sales methodology in Salesforce for enhanced pipeline management, accurate forecasting, and precise sales opportunity qualification, leading to a 20% improvement in forecast accuracy► Collaborated with the Sales Engineering team to deliver tailored product demonstrations for B2B SaaS prospects, resulting in a 30% increase in demo-to-deal conversion rates ► Leveraged pitch decks, battle cards, and case studies to articulate clear and defensible messaging, effectively addressing specific customer pain points and driving a 25% increase in closed deals ► Worked cross-functionally with the Marketing Operations team to enhance digital marketing strategies, generating new pipeline across multiple sales channels. Utilized marketing automation and CRM software like Marketo, Salesforce, and HubSpot, contributing to a 35% growth in lead generation ► Developed new key buyer personas in collaboration with the Product Marketing team, defining new market segmentation based on customer needs, competitor behavior, and evolving market trends, which resulted in a 20% expansion into untapped markets ► Authored pitch decks, product sales guides, helped develop collateral for internal communications and improved product positioning by speaking directly to Product Managers to develop improved sales strategies for Gainsight’s new product analytics platform, Gainsight PX, leading to a 15% increase in sales velocity ► Documented the buyer’s journey with the Go-to-Market (GTM) team to enhance understanding of prospect decision-making processes, identifying key touchpoints that influenced purchasing decisions, which improved sales cycle efficiency by 10%► Q4 FY19 111% quota obtainment. Q2 FY20 102% quota obtainment

San Francisco, California, Us

San Francisco, California, Us

► As an SDR for Gainsight, I was responsible for developing C-level relationships, demonstrating business acumen in presenting solutions on an ROI basis ► Successfully prospected for new sources of business leveraging Salesforce & Outreach.io

Sandy Springs, Georgia, Us

► Responsible for the development and execution of all business development initiatives, and operational oversight of franchised stores ► Recruited, hired, developed, and retained top performing team. Developed policies and procedures that ensured superior levels of customer service and directly correlated to increased sales activity► Actively prospected, developed partnerships and retained new sources of business through creative marketing procedures, sponsorships, and community outreach events► Responsible for the training, development, and HR functions for all employees► Created a successful business hierarchy that had a measurable impact to employee retention and satisfaction ratings► Generated 1.5M+ in combined annual revenue during franchise ownership tenure

Arlington, Va, Us

► Managed procurement process from source to delivery of select materials for the AH-64 product line► Collaborated across multiple cross-functional departments to ensure that lean system executions were fully enforced and adhered to with each purchase► Performed market research within aerospace supplier ecosystem identifying new business sources to procure commodities from► Conducted new and current supplier negotiations to obtain optimum fair market value for sourced parts

London, Gb

Phoenix, Az, Us

Master Of Business Administration - Mba, Marketing

Education record

Education record

Bachelor Of Science (Bs), Business Management And Supply Chain Management