HR SQL programming and support across global companies for the production of HR metrics and analytics.

Lead Power BI dashboard developer and ad hoc reporting analyst. End-to-end development efforts include project management, working with key stakeholders, process mapping, requirements gathering, SQL development, data modeling, ETL development, UAT testing, technical documentation and user training.

Lead operational and infrastructure support for 150+ tools and reports across numerous Finance teams. Developed and managed SQL Server databases, Power BI reports/dashboards and Access/Excel front-end applications.• Created 200+ SSIS ETL packages and built a custom SSIS scheduling process. Maintained an operational success rate of 99.56% since 2020 while averaging over 100K job runs per year.• Led the team PL/SQL query testing for the migration from Oracle R12 to the Oracle SaaS cloud system. Created an automated process for validating data between systems during parallel testing, cutting the validation time by over 90%.• Received numerous ‘Exceed’ awards over the years to acknowledge individual and project contributions.

Provided reporting and system support to the Inventory Control team. Primary technical point of contact for new projects and initiatives. Developed creative solutions to address inventory system issues and ERP reporting/system deficiencies. • Developed an automated process to download data from various data sources. This enabled the department to reduce headcount and improve overall productivity.• Migrated over a dozen separate Access databases into a single SQL Server database solution, while customizing seven separate front-end applications.• Received the ‘Employee of the Quarter’ award in 2009 and 2010, and a member of the ‘Team of the Quarter’ several times.

In-depth analysis of store inventory counts, shipment exceptions and data integrity issues to help reduce inventory shortage within the stores. • Developed and maintained custom database solutions for the Audit, Scheduling, Distribution Center (DC) and Data Integrity groups.• Created custom Avaya CentreVu reports for monitoring call queues and metric reports. • Redesigned the Inventory Control Call Center for Audit, Scheduling, and Data Integrity calls.

First-level technology support for over 2,500 stores nationwide. Provided technical support to store staff. Provided troubleshooting of a wide variety of retail store hardware, software, printer, and network connectivity issues. • Developed custom Avaya CentreVu reports for the department on an as-needed basis.• Developed and maintained a customized Access database to automate the collection of statistical data and creation of monthly staff Scorecards, and automate the collection of call driver data and provide up-to-date reporting for the department.