Steve Stanfield Email & Phone Number

New Orleans, Louisiana, United States

New Orleans, Louisiana, United States

*Oversaw entire email and SMS channels, driving revenue growth from the email & SMS channels from 13% to 28% of total revenue.*Increased customer lifetime value (LTV) by 132% and achieved a 55% growth in list size.*Orchestrated email/SMS marketing campaigns centered around engagement & retention, while also optimizing revenue, AOV, and LTV.*Implemented A/B and multivariate split testing to optimize channel performance.*Presented weekly KPI reports to leadership, emphasizing channel performance and opportunities.*Managed the monthly promotional and campaign calendar, ensuring alignment with strategic business objectives.*Managed design and copywriting teams; handled campaigns, workflows, and automations.*Maintained vendor relations and collaborated closely with account managers.*Upheld strict compliance with best practices, including ADA, while ensuring high inbox deliverability.

Sanford, Florida, United States

*Outside Sales Representative for a family-owned storm restoration company.*Managed Customer Experience from acquisition to job completion.*Negotiated Claims & Payments with insurance companies.*Partnered with a Digital Marketing Agency for PPC campaigns for sister company, Luxe Flush.

Costa Rica

*Joined TokenPay post-$20M ICO; led eFIN exchange launch achieving a $3M ICO.*Managed all facets of email marketing: list growth, automation, deliverability, and segmentation.*Expertise in A/B split testing and copywriting.*Led a team of 4; overseeing media buys, affiliate management, and content marketing.

Costa Rica

*Managed email campaigns for a Fortune 500 U.S. bank across multiple divisions using CheetahMail and Marketing Suite (list size: ~70MM).*Collaborated with U.S. marketing managers; ensured proper segmentation, automation, and deployment.*Tested inbox deliverability and browser/device compatibility with Litmus and Email on Acid.*Provided KPI reporting to management.