• ensures all operations are carried on in an appropriate, cost-effective way• oversees the metal processing to reduce inefficiencies and waste• improves operational management systems, processes and best practices• purchases materials, plans inventory and oversees warehouse efficiency• formulates strategic and operational objectives to ensure targets are met• performs quality controls and monitors production KPIs• recruits and evaluates employees together with HR, trains and supervises staff• firstline support, analyzing and coordination of product quality complaints• find ways to increase quality of customer service• supports R&D department in new developments and translation into production• manages masterdata and optimizations in ERP software• coordinates maintenance of metal processing machinery• analyzes data and creates reports to present to executivesAchievements at Telluria:- doubled capacity in preparing orders by changing the order picking proces- introduced scansystem for order picking to reduce missing parts- decreased administration workload in order processing

• holds responsibility for the group's communication & branding • leads and supports the Marketing Managers of the manufacturing plants and sales branches• defines and implements the marketing and communication strategy on a global scale • manages intellectual property* worldwide (* trademarks, patents, models, domain names) • develops corporate support materials and global insights newsletter• supports the Group General Manager Sergio Canini on sales, strategic, legal, admin tasks• organises events/conferences on corporate scale• maintains the corporate websiteSince November 2018, Metrotile Europe NV took over the Roof Tile Group from FLETCHER BUILDING (NZ). The Roof Tile Group consisted of four production sites (NZ,US, MY,HU) and together with Metrotile Europe NV world market leader in our niche. Today ROOFTG operates on a global scale, employing more than 500 people, manufacturing metal roof tiles at three production sites (BE,NZ,US) and export through seven sales agencies to more than 150 countries. To maintain the position of Market leader, the corporate office hired a team of R&D people to focus on innovation and headquartered at the hotspot for technology, energy and innovation, namely Thor Park in Genk.

• was responsible for branding (brand integrity worldwide) of Metrotile, IKOtile and Varitile• provided strategic marketing guidance and direction towards local business partners• was responsible for marketing and promotion of activitities of the brands• developed sales/company print and digital materials• maintained the brand websites and intranet site (secured area)• prepared, conceptualized and organised the stand at international exhibitions • produced and expedited company announcements on regular baseSince July 2015, besides the above mentioned challenges, I was also responsible for the coordination of ICT at the manufacturing company. As first line support in the manufacturing plant, I managed all IT tickets together with our freelance IT software developer and our IT hardware supplier. Also starting from March 2016, I was partly responsible for product management. More specific, I managed technical datasheets, set out the warranty policy and gave technical support towards our business partners. Also the implementation of CE procedures, setup of Declarations of Performance and implementing personalisation and privat label modalities to the packaging and documentation, belonged to my tasks.Metrotile Europe NV manufactures a wide range of metal roofing materials coated with stone-chips for residential or commercial buildings. It occupied already a leading position in metal roofing market and had a network of over 100 business partners over the world. After take-over of the Roof Tile Group from Fletcher Building (NZ), the company name was renamed to ROOFTG Europe NV.

• provided online marketing consultancy to customers• conducted advanced market and competitive analyses for customers• managed graphical and technical development of on-going internet projects • analyzed and interpreted web statistics for customers (Google Analytics, Smarterstats)• conducted 'Search Engine Marketing' campaigns for customers (SEO/SEA)• was first contact in technical support (webmaster training, helpdesk)• identified potential new clients and business opportunities for Analyz-it Analyz-it, located at CORDA campus in Hasselt, is specialized in the development of tailor made cms-websites, internet software, internal software, windows-applications, e-commerce,… in ASP.NET environment. With focus on a process driven organisation and customer oriented strategy, each team member knew how to contribute to the success of Analyz-it.

• supported graphic design projects by marketing guidance• conducted market research and strategy development for customers• prepared and implemented online surveys, data-interpretation, conclusions for customers• set out communication/media planning for customersVIA-VIA is a creative, marketing-communication office with focus on the leisure sector, runned by Gabriele Pellegrini.