Direct day to day operations of retail store within organizational guidelines.Supervise employment by selecting applicants, interviewing, and making hiring decisions to fill staffing needs.Develop associates interested in promotion using IDPs and mentorship. Liaison with district leadership recommendations to fill leadership positions.Ensure associates are trained on organizational policies and procedures through completion of daily huddles.Create a safety focused workplace by creating a monthly safety bulletin board featuring safety topic of the month, using company provided information and additional resources from other sources.Ensure that monthly safety trainings are completed by the 15th of every month and follow up with associates who are not meeting that goal.Recognize associates for safety conscious behavior using STAR program.Coach associates for optimal growth and success. Give constructive feedback on performance in a timely manner with on-the-spot coaching and one-on-one feedback sessions.Promote diversity, equity, and inclusiveness with associates following company direction using communication boards and daily huddle topics.Promote associate recognition by implementing employee of the month program. Candidates are recommended by voting from peers and selected by leadership. Create weekly team schedule using UKG Workforce following payroll and staffing needs. Monitor time off requests and approve in a timely manner.

Create a team of highly trained associates, including both cashiers, head cashiers, and customer service associates through interviewing, hiring, and onboarding. Create action plans for head cashier team to lead cashier team to success with various metrics (LTR, speed, scan vs. hand key, survey completion).Foster recognition of associates using great team board. Update weekly with associate photos promoting various accomplishments (cashier speed, Lowe's cards, customer comments, etc.).Attend weekly leadership meetings to focus on wins/opportunities for store and department, and implement action plans with who and where needed to drive successful metrics.Foster a safety conscious workplace by ensuring all associates are following best practices with forklift safety, using safety flags to make customers aware of forklift use and blocking off all areas where forklift is in use.

Lead team of over 50+ members at point of sale areas in a Target store with annual sales of 80 million dollars, to provide an engaging, exceptional guest experience.Promote store loyalty programs (REDcard and Target Circle) through team coaching/training, communication boards, and team recognition. Create a safety focused workplace with monthly trainings and recognition for safe behavior.Engage team regarding sales goals, loyalty program goals, and weekly guest comments via monthly update letters at POS locations and communication board .Use Kronos Workforce software to write weekly schedule for all front of store team members, while managing payroll hours and time off requests; maintaining optimal coverage at POS locations to drive great service. Write annual performance reviews for all assigned team members, assigning scores and delivering reviews on schedule. Make recommendations for internal promotions, guiding team members through additional training and assisting them in passing interviews.