11+ years of experience in the Information Technology field. Originally starting at the helpdesk, I've gathered a wide range of skills during my career. Customer service, network creation & remediation, network security, regulatory compliance, data management and automation are just a few areas of expertise. Maintain, monitor and improve company wide systems and technology is my core focus at Visiting Health Nurse System. During my time at VNHS I have completed: - A company wide data migration to Sharepoint utilizing custom, self designed SharePoint sites using Microsoft SharePoint's hub and spoke design.- A move from traditional copier/printer installations to driver-less cloud printing, scanning and faxing at all sites that incorporates SharePoint, OneDrive and contactless badge authentication.- Total network remediation.- Implementation of Microsoft InTune device management alongside Autopilot.- Implementation of new AV in meeting spaces with a focus on standardization. - Identified and enforced client security standards company wide.- Company wide multi-factor authentication implementation.- 100% cloud migration utilizing Microsoft Azure and SharePoint eliminating the requirement for VPN.- Cost reduction and remediation for network, hardware, cloud services, software and more. - Complete update and improvement of hardware and network services for clinicians in the field.- Intranet architecture and implementation. - Azure Active Directory cleanup and optimization. - Wireless network remediation and optimization. - Standard image creation and application to streamline user recruitment.- Created a reporting solution that provides leadership critical IT operations statistics, efficiencies and user behaviors. - Recreated helpdesk ticketing portal with company branded self service landing page, bot assistance, searchable knowledge base for both internal IT and users alike.- SSO, modern authentication, MFA, geofencing, compliance policies configuration, testing and implementation.