Steven Collins Email & Phone Number

United States

• Served as a pivotal leader within Microsoft's Retail and Consumer Packaged Goods (CPG) pillar, driving strategic initiatives and managing high-value client relationships.• Built strong relationships with both C-Level business decision makers and technical leaders, fostering collaboration and ensuring alignment with strategic goals and technological advancements.• Integrated artificial intelligence solutions to enhance customer experience, optimize supply chain operations, and drive data-driven decision making for retail and CPG clients.• Collaborated with cross-functional teams to develop and implement innovative AI strategies, resulting in a significant increase in client satisfaction and operational efficiency.• Successfully identified and capitalized on market opportunities, leading to substantial revenue growth and market expansion.• Recipient of the prestigious Microsoft Gold Club award, recognizing outstanding performance and exceptional contributions to the organization.• Expertly navigated complex sales cycles, from initial engagement through to the final negotiation and closing of multi-million dollar deals.• Provided thought leadership on AI and emerging technologies, representing Microsoft at industry conferences and client events.

• Directed the successful migration of numerous E-commerce platforms to Azure, ensuring seamless transitions that enhanced performance, scalability, and security, while significantly reducing operational costs.• Champion of the Microsoft Security and M365 stacks, achieving full adoption across various organizations by demonstrating the value and integration capabilities of these solutions, resulting in improved security posture and operational efficiency.• Cultivated and nurtured strategic relationships with IT leadership across multiple industries, enabling collaborative innovation and alignment with evolving business needs and technological advancements.• Led cross-functional teams in the deployment of comprehensive security frameworks to protect enterprise assets and data.• Demonstrated expertise in cloud strategy and digital transformation, guiding clients through the adoption of cutting-edge technologies to drive business growth and competitive advantage.• Recipient of multiple accolades for excellence in client engagement and technology strategy, including the prestigious Microsoft Gold Club and Champion’s Club awards, recognizing outstanding performance and exceptional contributions to the organization.• Acting Account Executive on a Strategic Account- dual role of Technical Strategist and Account Executive twice for a total of a year and a half. I was asked to consider the AE role each time, which led to the eventual move to Strategic Client Director.

Greater Boston Area

Framingham, Ma

• Delivered the global vision, strategy, road map and program for TJX Collaboration and Productivity Services.• Migrated on premise, legacy collaboration systems to cloud based, always updated SaaS solutions. This reduced complexity, cost, data center taxation and security risks. • Benefits included the latest productivity and meeting capabilities, a best of breed platform with tight integration across solutions. It enabled our Buyers and other mobile/remote associates to work from anywhere, on any device and drastically improved the end user experience by retiring numerous standalone collaboration software. • These improvements spurred associate engagement, fostered business networking and promoted corporate culture through an award winning SharePoint On-line Intranet, Delve and a Yammer social network.• Managed a team of Business Analysts and Developers to find and solve business process and collaboration challenges through technology. • Realized ongoing yearly ROI with projected increases in savings for the foreseeable future.

Framingham, Ma

• Mapped core business processes with IT innovation to realize significant competitive advantages such as speed to market, style and trend decision making. • Example- Created the Collaboration Services vision, strategy and road map. This defined the step improvement of bringing TJX to SaaS in lieu of continued on premise, disparate and legacy systems. This led to the creation of my next role, Director of Collaboration Services, to begin TJX's journey to the cloud.

• Lead IT Support component for the highly successful Poland new country opening- Readied the stores within the new country entry with PoS, back office, markdown, PIN pad and other technologies. Opened the Warsaw Home Office.• New facility setup for two processing centers, a new EU home office and three Buying Offices, each under rigorous time and fiscal constraints. Delivered on time and budget.• Board Membership- Architectural Review Board, Change Advisory Board• MIS budget of £5.3M, reporting organization size of 45 associates, numerous vendors