Steve Shapiro Email & Phone Number

Idaho

Supporting the IT infrastructure for a non-profit 501(c)(3) agency that offers emergency shelter, residential care, youth and family therapy, job readiness training, adoption services and more for kids and their families.Physical computing resources are located in administrative buildings, a co-location facility, Youth Services Program Locations, Thrift Stores, distribution facilities and warehouses throughout the state of Idaho and Eastern Oregon.Working with both leading and… Show more Supporting the IT infrastructure for a non-profit 501(c)(3) agency that offers emergency shelter, residential care, youth and family therapy, job readiness training, adoption services and more for kids and their families.Physical computing resources are located in administrative buildings, a co-location facility, Youth Services Program Locations, Thrift Stores, distribution facilities and warehouses throughout the state of Idaho and Eastern Oregon.Working with both leading and rusty edge technology, my responsibility scope includes, but is not limited to: all aspects of Physical and Hyper-V server administration, Office365 administration, wide and local area network maintenance, personal computing devices, database administration, vendor application support, Tier 2/3 help desk and solving 'problems of the day.'Motto: It's figure-out-able Show less

Tacoma, Wa

As the IT Manager, I have complete responsibility for an infrastructure serving approximately 50 staff. The environment includes approximately 200 wired and wireless endpoints, Azure tenancy, Office365, on premise hard chassis & Hyper-V servers, AD, Group Policy, DFS, Replication, firewall, switches, vLans, workstations, tablets, VoIP telephones, PoE cameras, wireless antennas, enterprise anti-malware, database and Point-of-Sale applicationsMy primary accomplishments to date… Show more As the IT Manager, I have complete responsibility for an infrastructure serving approximately 50 staff. The environment includes approximately 200 wired and wireless endpoints, Azure tenancy, Office365, on premise hard chassis & Hyper-V servers, AD, Group Policy, DFS, Replication, firewall, switches, vLans, workstations, tablets, VoIP telephones, PoE cameras, wireless antennas, enterprise anti-malware, database and Point-of-Sale applicationsMy primary accomplishments to date include:- Creation of disaster recovery and business continuity processes and implementing hot, cold & cloud backup- Creating a DFS and Replicated data file server, a standby database application server, Hyper-V replication and organizational documentation- Specification, evaluation, installation and maintenance of an enterprise anti-malware solution- Modernization and consolidation of eight onsite servers from 2003/2008 platforms to six 2019 replicated Hyper-V hosts - Design and installation of a PoE camera system to assist staff monitoring post surgical and behavioral patients- Developing and managing a $100,000 IT budget- Providing prompt and thorough technical support, training and advice to staff and leadership- Providing prompt & thorough technical support, training & advice to leadership & staff - Adapting the IT infrastructure to Covid-19Open 24/7/365, the staff and volunteers of the Humane Society for Tacoma and Pierce County (HSTPC) rely on Information Technology to fulfill our mission. As the state of Washington's largest animal welfare organization, we find homes for stray pets, reunite pets with their owners, provide veterinary services to animals in our care and offer community programs for low income pet owners. Show less

Raleigh-Durham, North Carolina Area

As an Implementation Specialist, my primary accomplishments included installation and configuration of proprietary software on client IIS, Oracle and SQL Server platforms, delivering training and support to a diverse international population in large & small class sizes, development of reporting queries, report development and creation of training documentation.RMS is a global leader in providing student housing and conference management software solutions for colleges and universities,… Show more As an Implementation Specialist, my primary accomplishments included installation and configuration of proprietary software on client IIS, Oracle and SQL Server platforms, delivering training and support to a diverse international population in large & small class sizes, development of reporting queries, report development and creation of training documentation.RMS is a global leader in providing student housing and conference management software solutions for colleges and universities, currently managing over 500,000 beds on four continents. Show less

University Of Oregon - Research Technology Services

As an Officer of Administration, my major accomplishments included: - Transformation of information management for three higher education departments from a single file-server supporting fifteen people to a multi-server VM environment serving sixty five people. I analyzed and developed LAN and Web applications from alpha conceptualization through post-delivery change management. (https://https://researchadmin.uoregon.edu/epcs/loginform.cfm)- Promotion to department manager and… Show more As an Officer of Administration, my major accomplishments included: - Transformation of information management for three higher education departments from a single file-server supporting fifteen people to a multi-server VM environment serving sixty five people. I analyzed and developed LAN and Web applications from alpha conceptualization through post-delivery change management. (https://https://researchadmin.uoregon.edu/epcs/loginform.cfm)- Promotion to department manager and the hiring/supervision of an Analyst Programmer, Network Administrator and students utilizing a succession oriented, team centered management style. Key to my success was the adoption of lean process Kanban methodology to manage, triage and track progress of projects and requests. This resulted in direct improvements to project cycle time and ticket resolution.- Mastering the art of revolving budget preparation, facilitating the development of cost saving strategies to plan office standardization and anticipate obsolescence.- Involvement with the National Council of Research Administrators (NCURA) as a technical services liaison, presenting training sessions to large and small audiences at national conferences. I also coordinated conference multimedia technical support.Sponsored Projects Services provides services in Proposal Planning, Preparation & Submission and Grant & Contract Administration. Research Compliance Services assists the navigation of complex research compliance regulations. Innovation Partnership Services fosters partnerships with industry and the public. Show less

Houston, Tx

Serving small business clients with network administration, Point-of-Sale solutions, and creation of inventory management and sales tracking database applications. My clients included continued support of AIDS Foundation Houston, several accounting firms, a health food store & restaurant, an art gallery, several book stores and a custom meat producer.

Houston, Texas Area

As the first IT professional employed by the Foundation, I Installed a local area network, file server and developed a donor/client/volunteer management system. In addition, I solicited donations of hardware, software and technical volunteers.AIDS Foundation Houston, Inc. is a 501(c)(3) non-profit corporation dedicated to HIV education & prevention and providing social services such as housing, food, counseling and case management to people whose lives have been affected by HIV.

Houston, Tx

I developed administrative applications, supervised junior programmers and installed local area networks in campus offices.The Office of Administrative Computing supported Rice's administrative information technology and management systems that are used by departments and individuals across campus to manage their financial, human resources, payroll, grants and contracts, and student information activities. It has since merged with the Rice Office of Information Technology (OIT).

Houston, Tx

Supporting the Systems Engineering Department, I conducted IT needs assessments, application analysis and designed database/real-time data acquisition software systems on mainframe and PC platformsReliant Energy is a public utility providing electricity to the greater Houston, TX area. The Systems Engineering Department was responsible for the transmission of electricity from the generating station to the customer meter.

Bs, Civil Engineering

Education record