Steven Carollo Email & Phone Number

San Diego, California, United States

From Dexcom's Operations Technical PMO, provide technical program management in the areas of - bringing new products, product changes, and new equipment to manufacturing, - integrating with R&D to help define product and process design for readiness for manufacturing,- interacting with production planning and procurement to define logistics of SKU changes and inventory planning, and - managing equipment design, development, and validation to build product at internal and external manufacturing locations.

San Diego, California, United States

While my co-owner runs the consulting business offering administrative services and coaching to executives, I am open for contracting or full-time employment for project and program management. I am a senior project management professional bringing over 20 years of program and project management, engineering, and manufacturing skillsets honed in Automotive product development and new product introductions.

San Diego County, California, United States

I provided delightful experiences for customers of Thermo Fisher's premier e-commerce website, thermofisher.com, by managing software development and global integration IT initiatives across multiple product and globally dispersed scrum teams to implement new capabilities and features from product backlog. I collaborated with stakeholders, including corporate digital leadership, product groups, and regional interests, to identify requirements, priorities, and status of potential solutions. Wedded SAFe framework (IT) with waterfall methodology (business partners.)HIGHLIGHTS★ I saved an annualized $38k and increased the quality of data-driven decisions for controlling the $18 million annual operating budget of the $9 billion premier sales channel in partnership with product director by finding a better way to forecast, mine data, and analyze results. I decreased the time required to manage from 40 hours to 4 hours per month, created standard reports, and provided on-the-spot analyses using Pivot Tables to the delight of the product director.★ I facilitated the growth of laboratory chemicals business and improved customer experience through comprehensive IT solutions such as database enhancements, product management tools, enablement of 83k SKUs, website improvements, and legacy website retirements.★ I enhanced the web experience of specialty diagnostics customers and customer care representatives, respectively, by connecting ERP data with the website's single order lookup and sales order search tools.

Tualatin, Oregon, United States

I directed, coached, and mentored PMO staff, transformed project management, and deployed consistent methodology for NPI projects. Ensured adherence to ISO/QS regulations while managing multimillion-dollar projects--including a complex $50 million EV program with international supply chain--introducing new and transferred electromechanical products to manufacturing operations. As a member of GM’s senior leadership team, decided factory business objectives.HIGHLIGHTS★ I was instrumental in passing a key VDA/QMS audit and securing a $10 million award thereby achieving expansion into a targeted new market. I accomplished this by enhancing risk management through establishing a PMO with professionalized program managers, choosing and implementing a global project and portfolio management software, creating and revising dozens of PMO/NPI procedures to meet VDA/QMS regulations, and pioneering a governance model. ★ I literally wrote the global quality manual for project management.★ I improved risk management and eliminated crisis mentality for 100+ functional staff by deploying consistent project management methodology and creating a project governance process with project pipeline, project initiation, meeting cadence, and scorecard.

San Diego, California

I advised the CEO on major automotive contracts and spearheaded CEO-sponsored strategic business projects as principal program manager.HIGHLIGHTS★ I was instrumental in transforming the $55 million North American operations by implementing a modern, windows-based enterprise resource planning (ERP) and manufacturing execution system (MES) software across multiple sites replacing the obsolete, command-driven software. This entailed leading cross-functional leaders in re-engineering and optimizing dozen processes and managing 3rd party consultant. Included in the program was the revision of MES for critical CGM medical devices manufactured for industry-leading clients like Insulet and CareFusion/BD.

San Diego, California

I directed, coached, and mentored staff in contract review, cost estimation, pricing, business case analysis, and proposal preparation. As member of the CEO's senior leadership team, I selected projects for portfolio including stampings, electronic interconnections, medical devices, and other electromechanical devices.★ I vastly improved management of the opportunity pipeline by implementing Salesforce CRM customer relationship management software (SaaS) across 10 global sites on four continents, administrating user experience, and providing insightful data analytics to leadership. We focused limited resources by analyzing $100 million opportunity pipeline for most likely wins and strategic customers.★ I increased program awards 5% during tenure, improved quality of proposal responses, and instilled price discipline and control within the commercial operation by establishing new proposals department centralizing price authority, cost estimation, RFP/RFQ response, and contract review; and transitioning pricing paradigm from ad hoc cost+ to value pricing.

San Diego, California

I ensured cohesive operations across multiple continents for global automotive programs. I advised CEO on automotive customer contracts.★ I increased revenue $1 million by leading North American product managers and support staff in a price increase regime.★ I stabilized a $65 million NPI program in jeopardy over eight months by appointment as POC by CEO, partnering with local GM, coaching local (UK) project team, reconstituting project plan through effective negotiation with customer and suppliers, repairing relationship with customer through conflict resolution, and assisting CEO in re-negotiating contract with customer.★ I mitigated internal competition and enhanced clarity and efficiency in customer interactions by fostering a unified communication approach with global customers, streamlining business processes, reviewing contracts, standardizing proposals/quotations, and harmonizing terms and conditions of sale.

Lisle, Illinois

I managed an $80 million product portfolio.★ I increased revenue 42.3% ($368k) and landed gross margin increase from 28.4% to 49.7% of mature legacy products by successfully negotiating price increases.

Lisle, Illinois

I managed large, complex NPI programs worth $55 to $100 million integrating multiple manufacturing technologies. I led global, cross-functional, virtual teams in strong matrix organization through new product development process including Advanced Production Quality Planning (APQP) and Failure Mode & Effects Analysis (FMEA) to achieve approved production parts (PPAP) and release to marketplace (NPI). I was the focal point for communication with customer and management. I facilitated team problem solving with 8-Discipline (8D) framework, 5-Why, Continuous Improvement, and Design of Experiments (DOE).★ I was the first certified PMP in the company★ I was the first certified MS Project Orange Belt in Division★ I qualified $5 million assembly automation equipment onsite in Prüm, Germany

Lisle, Illinois

I engineered electronic connectors and won a $60 million automotive program, the largest win till that time.

Bachelor’S Degree, Mechanical Engineering

Mechanical design focus.

Master’S Degree, Mechanical Engineering

Attended while working full-time.