Steven Chiang Email & Phone Number

800 - 9900 King George Blvd Surrey, Bc V3T 0K7

• Delivered award winning Digital Membership Opening platform, reducing the membership opening time from 2 days to 5 minutes, as well as enabling an all-digital solution to support national expansion strategy.• Engaged in foundational analysis as a key analyst for the Core Banking System replacement.• Redesigned the credit risk rating process and introduced systems and solutions to satisfy strict OSFI regulatory requirements, and enable federal coverage of credit risk rating functions.

Vancouver, Canada Area

Offered contractor position for outstanding performance exhibited throughout the course of three extensions of four months each. Simultaneously assumed roles on multiple cross-functional projects based on positive performance, including Business Analyst for Enterprise Network Services Projects (Wifi, VPN, Firewall implementations), Concur System Administrator and Reval System Administrator (SME post go-live). • Performed business and system analysis of legacy VPN user base to determine best strategy of deployment, leading to successful transition from legacy software to new solution• Responsible for creating an array of project documentation for all enterprise network services related projects, including project charters, operations guides, and test scripts• Developed organizational change management strategy for all projects to communicate with key stakeholders and facilitate a optimal cutover

Vancouver, Canada Area

• Successfully delivered Reval Treasury and Risk Management platform, enabling the treasury team to perform: foreign exchange, forecasting, cash and liquidity management for the organization, with funds around the worldwide.• Additional roles held during this time include Testing Manager and SAP Integrations Manager for the Reval project, as well as Business Analyst for Concur Mexico implementation. • Originally hired in as Intern, IT SAP, but was converted to Contractor and extended twice, by four months each, based on critical role on projects and continued positive performance.

Sauder School Of Business

• Worked in a team of three with two superiors, requiring the active use of time management, inter-worker relations, project-based mentality and accuracy.• Reformatted and developed the official 2014 MBA Full Time International Handbook, as well as assisting in the development of the 2014 MBA Part Time and 2014 Executive MBA Handbooks for use in the current MBA program year.• Assisted in concentrating and filtering of relevant materials to complete the transition from MBA Core to MBA Integrated Foundations

New Taipei County

• Prepared and organized invoices for raw material purchases throughout work period for accounts concerning general production products• Produced special test probes used in the production of electronic products to test circuit boards, with a 69% increase in efficiency compared to a former employee in the same position• Collaborated with innovative design team on new test probe development project, successfully developing new technology ready for implementation on client products by Quarter 4 of 2011

Bachelor Of Commerce (Bcom), Business Technology Management Co-Op

• Direct entry status: One of 6% of approximately 7700 applicants granted direct entry into the Sauder School of Business

Education record

Activities and Societies: Marketing Management Team, BC Provincial Table Tennis Tournament, Duke of Edinburgh Award Club,