Steven C. Email & Phone Number

Seattle, WA, US

Dublin, County Dublin, Ireland

• Supervise and guide instructional design team in development of training courses for React Native skills
• Convert technical written content into engaging, learning-oriented video scripts aimed at novice and intermediate learners
• Coordinate with subject matter experts to maintain content accuracy, and with client to ensure that expectations are met
• Oversaw successful launch of four courses on a major online open course provider, totaling over 38,000 enrollments and maintaining an average course rating of 4.8 out of 5 stars (as of February 2023)

Tallinn, Estonia

• Developed and delivered in-person and online training for customer support staff to improve skills
• Lead new employees through onboarding process
• Managed and delegated tasks to customer support team
• Assisted customers in resolving issues with a mobile app-based audio program

Helsinki, Finland

Evaluate digital learning solutions for usability and pedagogical quality

Auckland, New Zealand

• Developed eLearning training solutions for clients
• Engaged with SMEs to discuss training goals and how to tailor to specific needsPrimary Tools: Articulate Storyline, Adobe Illustrator, Adobe Photoshop

Seattle, WA

• Designed and delivered workshops for basic job skills and personal enrichment. Topics included Microsoft Office, career planning, and financial literacy
• Developed recorded versions of workshops to reach a wider audience
• Engaged with employees to guide them in planning educational and career goalsPrimary Tools: TechSmith Camtasia, Microsoft PowerPoint

Bellevue, WA

• Instructed job seekers in basic computer skills (typing, using email, creating documents in MS Word)
• Identified student goals, assessed their skills, and counseled them in selecting relevant classes and training

Gwanak-gu, Seoul, Korea

Provided English language instruction to children aged 9-12, with an emphasis on development of speaking and listening skills.

Seongnam, Gyeonggi-do, Korea

Provided instruction and practice opportunities for students aged 12-15 to use English in a variety of academic situations, including presentations, creative writing, summarizing literature, and debates.

Master Of Science In Engineering (Mse), Digital Learning Games

Graduated Cum Laude

Bachelor Of Arts (B.A.), East Asian Studies

Activities and Societies: Reporter for The Western Front (student newspaper)