I am an experienced and proven technology innovator with over 20 years of experience working in the IT and Communications industry. Over the years, I have had the pleasure of working with numerous clients in various industries, helping them overcome collaboration issues inside their workforce and improve their interactions and engagements with customers.Throughout my years in the industry, I have demonstrated an ability to understand a company’s big picture, even if they can’t. With that picture in mind, I can assess and solve significant problems, provide exceptional customer service, create rapport at all levels of business, and collaborate well with other departments.Through my leadership and technical expertise in IT, as well as my passion for driving innovative business change in today's ever-changing technical market, I have successfully built high-performance sales and operational teams that delivered double-digit growth, turned around businesses, and new business models.As a member of executive leadership teams, I have extensive experience working with corporate boards and firms to stay on top of their business needs. I understand the ins and outs of business operations, which is why I am able to drive bottom-line results for my company. My areas of expertise include:B2B Sales | Sales Strategy and Execution | Effectiveness and Operations | Cloud | SaaS | CaaS | Customer Experience | CCaaS |UCaaS |Unified Messaging | Cloud Communications | Business Leadership | Business Management | Commercial Excellence | Digital Transformation
Listed skills include Unified Communications, Software Project Management, Voip, Managed Services, and 28 others.