Steven Comerford Email & Phone Number

Melbourne, Victoria, Australia

Mitel provides cloud business communications solutions that deliver seamless voice, collaboration and contact centre solutions. As a Senior Unified Communications consultant with Mitel, my focus is to provide professional, consultative advice to help customers utilise simple and secure cloud communication solutions and support Mitel channel activity within the APAC market. As part of my responsibilities, I undertake strategic consulting, review software and other communications platform… Show more Mitel provides cloud business communications solutions that deliver seamless voice, collaboration and contact centre solutions. As a Senior Unified Communications consultant with Mitel, my focus is to provide professional, consultative advice to help customers utilise simple and secure cloud communication solutions and support Mitel channel activity within the APAC market. As part of my responsibilities, I undertake strategic consulting, review software and other communications platform usage, partake in software training and provide best practice workshops. Working with the Mitel team, I was able to rise through the ranks from Victorian Sales Manager to National Sales Manager as a result of my dedication to helping businesses succeed. I have a deep desire to help businesses achieve their goals by implementing cutting-edge technologies.Some of my responsibilities as a Senior UCaaS Consultant include:● Consulting on Enterprise-scale networks for use in multi-site UCaaS/CCaaS installations.● Managing, tracking, and coordinating problem resolution and escalation processes.● Configuration, management, and troubleshooting of VoIP and distributed multimedia systems and platforms.● Together with the client, doing formal evaluations of the final solution.● Mentoring young and inexperienced consultants.● Serving as an expert throughout the sales process, instilling client trust in the business contact centre and unified communications capabilities.● Ensuring that VoIP systems and platforms are configured, monitored, and troubleshot.● Monitoring network capacity and performance to identify and fix complicated communication and network issues for 1000 consumers.● Creating and managing customer databases and forms.● Resolving complicated network service provider problems.● Escalating emergency technical concerns beyond the scope of the contract to preserve maximum uptime. Show less

Melbourne, Australia

Tie Networks are Communications experts. We help our customers to simplify their communications, reduce costs and connect an increasingly distributed and mobile workforce by providing innovative Unified Communication, Cloud and Collaboration solutions, backed up by first class customer service and support.

Cheltenham

Trident Computer Services is an information technology, infrastructure and services company committed to providing the highest level of customer satisfaction. My focus is to ensure that Trident customers have access to innovative technology solutions that will help their business grow.

Melbourne, Australia

My focus is to ensure that the Mitel sales team meet and exceeds all Sales & Quotas, Operational Targets, and Quarterly Goals & Objectives whilst implementing sales strategies and driving key initiatives through the Mitel business.Responsible for :-- Reaching and exceeding multi-million $ National Sales targets -Responsible for Managing National Sales team-Supporting Mitel partner network to generate sales opportunities-Managing Partner Sales channel and managing… Show more My focus is to ensure that the Mitel sales team meet and exceeds all Sales & Quotas, Operational Targets, and Quarterly Goals & Objectives whilst implementing sales strategies and driving key initiatives through the Mitel business.Responsible for :-- Reaching and exceeding multi-million $ National Sales targets -Responsible for Managing National Sales team-Supporting Mitel partner network to generate sales opportunities-Managing Partner Sales channel and managing Sales performance against business plan -Responsibility for building training and development programs for Mitel partners-Solution selling and presenting Mitel technology to new prospects, customers and partners-Presenting at corporate Mitel and industry events Show less

Melbourne, Australia

Responsible for :--Building & managing Mitel reseller sales channel for Victoria-Reaching and exceeding multi-million $ Sales targets through Victorian Mitel reseller channel- Supporting all sales activities with Victorian channel and developing Business plans and Sales strategies-Responsible for Pipeline management & Channel forecasting-Engaging with Sales & Technical contacts within Telstra Enterprise & Government, Telstra Business in order to generate net new… Show more Responsible for :--Building & managing Mitel reseller sales channel for Victoria-Reaching and exceeding multi-million $ Sales targets through Victorian Mitel reseller channel- Supporting all sales activities with Victorian channel and developing Business plans and Sales strategies-Responsible for Pipeline management & Channel forecasting-Engaging with Sales & Technical contacts within Telstra Enterprise & Government, Telstra Business in order to generate net new opportunities-Responsibility for some direct touch enterprise accounts -Responsible for building and educating Mitel channel partners-Presenting the Mitel technology story to new prospects, customers and partners Show less

Melbourne, Australia

Responsible for :--Managing all aspects of the Telstra/Ericsson relationship-Managing product releases and -Supporting sales activities and providing product training-Producing marketing plan and supporting all Telstra/Ericsson marketing activities

Melbourne, Australia

Responsible for :--Project manager on Victorian government VOTS telecommunications project. Responsible for the install of 30 networked PABX’s with over 24,000 equipped ends.- Implement enterprise maintenance support infrastructure.- Resource and logistics management

Melbourne, Australia

Responsible for :-• Project manager for medium and large PABX installs.• Sales support, pricing and network design for Ericsson enterprise portfolio.• Team leader of project management team• Customer interface for install activities at key customers such as NAB, ANZ, La Trobe Uni.• Interface between Ericsson and Damovo for ALL installation activities.

Dublin

Responsible for :--Sales support for MD110 PABX.-Telephony network design.-Contract preparation.-Pricing and hardware configuration -Customer contact for Ericsson MD110 managed service contracts across Ireland.-Responsible for migrating customers from standard maintenance contracts to managed services contracts.-Responsible for producing sales and marketing material.

Education record

Education record

Vmware Sales Professional (Vsp)

Education record

Sophos Certified Sales Consultant

Mitel Sales Professional

Vmware Sales Professional Server Virtualisation (Vsp-Sv)

Graduate Higher National Diploma In Computing, Computer Systems Networking And Telecommunications

Education record