Steven J. Coper Email & Phone Number

Newtown Square, Pennsylvania, United States

Responsibilities include driving all aspects of Service Desk, Application Support, Infrastructure, and Cloud Technology Engineering, systems governance, strategic direction, budgets, oversight and growth for all DISA solutions.

Greater Philadelphia Area

IT management firm providing thought leadership and expert services to cross-industry companies, including interim executive role, IT strategy and organizational development, IT cost/service assessment, transformation program management, and ITSM process maturity evaluation and improvement. Provide in-depth IT management expertise and thought leadership streamlining system solutions to align technical needs with corporate objectives. Partner with organizations to ascertain pain points and gain an in-depth understanding of business requirements. Investigate and lead the design, specification, and selection of information system solutions, considering functionality, data, security, integration, infrastructure, and performance. IT budgets range from $30M to $500M.• On an interim basis, step into an organization and run any function within IT, to fill a capability gap, until a full-time executive can be onboarded. • Seamlessly direct full lifecycle of complex technical projects, design clear roadmap, champion corporate cultural shifts, and develop easy-to-follow plans to ensure flawless execution.• Provide results in program and project management process, delivery, IT sourcing advisory, IT strategic planning and governance, organization design, risk management, ITSM process maturity evaluation, and M&A IT synergy planning for primarily Fortune 500 companies.

Delaware, United States

Newtown Square, Pa

Rain Partners is a consulting and professional development firm that helps IT leaders and teams dramatically improve performance as measured by stakeholders.

New York City Metropolitan Area

Providing advisory services to enterprise clients, technology investors, and high growth companies. Primary role is advising C-level executives in managing numerous aspects of large transformational programs.

Radnor, Pa

A premier $18M IT Management Services working with Fortune 500 clients to resolve complex organizational issues. WGroup was recently acquired by Wavestone, a French consultancy. Collaborated with key executive stakeholders and IT groups to define technology and service strategies across unique global operations. Simplified and enhanced complex organizational structures, promoting integration between people, applications, and processes to manage and reduce costs. Demonstrated exemplary performance and delivered consistent results across multiple engagements. Worked seamlessly with Fortune 500 clients on comparison / selection of ERP, CRM, and HR solutions, including SAP, Oracle, Microsoft Dynamics, and Workday.* Built IT infrastructure and implemented services and processes for fintech startup Clarient Global resulting in a 100% digital, secure, IT environment within eight months. Led ground-up design and implementation, rolled out all cloud services, implemented java-based legal entity application, and all necessary IT processes, policies, and procedures. * Managed 16 ITO Sourcing Advisory engagements with Fortune 500 clients with contract values up to $750M. Achieved deliverables for service and cost analysis, development of the sourcing strategy; RFP process, solution evaluation, contract governance structure; contract documents, negotiations, and services transition.* Established best-of-breed IT Project Management Offices (PMO) at both Hewlett-Packard Financial Services and Aetna; structured organizational operations, defined roles, hired resources and implemented project portfolio prioritization disciplines, processes, metrics, and tools. * As the CTO drove operational standards and significant improvements. Developed and maintained information security and data retention policies and requirements for all technology and applications for office staff and consultants.

An IT management firm operated by Safeguard Scientifics a Venture Capital firm.Spearheaded program / project management, financial, business, and technical analysis in addition to management services while maintaining full P&L accountability. * Engagements ranged from $200K to $1M.* Provided thought leadership for program management, IT governance, sourcing, and ITSM.

Philadelphia | Chicago | Boston | Dallas

A multinational computer manufacturing, software, and IT services company.Led all aspects of the customer relationship, revenue, P&L, and employee onboarding for 10-years and US Public Utility IT outsourcing contracts ranging from $300M to $1B. Provided leadership to up to 250+ employees. Clients included PECO, NIPSCO, and Commonwealth Energy/NStar.* Managed a data center migration to an IBM Service Delivery Center site ahead of schedule and under budget. Developed and managed client e-Business technology infrastructure including web hosting, back office integration projects, and overall website governance and content management

Mba, Business Administration And Management Information Systems

Bba, Computer And Information Sciences

Activities and Societies: Temple University Bands