 Responsible for managing and collecting a commercial loan portfolio including real estate, lines of credit and equipment loans Recommend various banking products to existing customers and prospects Represent the bank at the Rotary Club of Broken Arrow, the Broken Arrow Chamber of Commerce and other community functions for business development and marketing Educate borrowers on cash flow analysis, financial statements, and LLC documentation

 International Business Sales Management  Business and Society  American Culture and Institutions Principles of Management Minding Your Business

 Principles of Finance Commercial Bank Management Survey of Fiscal Management (Asynchronous Online) College of Business & Technology Advisory Board Member

 Responsible for growing, managing and collecting a commercial and consumer loan portfolio  Researched and procured training opportunities for staff for their professional development

 Responsible for a commercial loan portfolio including real estate, lines of credit and equipment loans Spread and analyze borrowers’ financial information for lending decisions using Sageworks Analyst software

 Managed a commercial and consumer loan portfolio  Counseled applicants on processes to improve their personal credit scores Lead a team of 11 employees and was responsible for the hiring, coaching, training and disciplinary functions of the branch

 Made recommendations to clients for procedural changes to improve operation efficiency Performed monthly, quarterly, and annual internal audits for banking clients Reconciled cash and other items to general ledger accounts, reporting differences to management

 Motivated and trained seven employees on a continual basis for optimal production Resolved conflicts with customer billing to maintain customer loyalty Oversaw financial operations of the agent network to include agent profitability

 Initiated consumer loans including real estate mortgages and personal loans Solicited and processed commercial loan requests Increased sales of credit life insurance by 500% for the branch

 Granted and collected a loan portfolio of consumer accounts Managed and served the majority of the Hispanic clientele for the bank Completed management training in both loan and operations departments